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Shaista Khanam, Trading Assistant | Operations Support

Shaista Khanam

Trading Assistant | Operations Support·Stock Market Training Institute, Delhi

United Arab Emirates

High school or equivalent, General Studies

Work experience

Total years of experience: 2 years, 8 months

Trading Assistant | Operations Support

March 2025 - September 2025

Stock Market Training Institute, Delhi

Delhi, India

March 2025 - September 2025

• Supported daily trading operations and maintained accurate documentation and records
• Performed data entry, inventory management, and basic computer-based reporting tasks
• Assisted in packing, sorting, and organizing items for dispatch — ensuring timely delivery
• Coordinated with team members to maintain smooth operational workflow
• Prepared inventory reports and updated stock records using MS Excel

Company industry:
Trading & Commodity Trading

Sales Executive

January 2023 - January 2024

TATA MOTORS LTD

Bareilly, India

January 2023 - January 2024

Assisted customers and provided product information to improve sales. Promoted products and supported daily sales targets. Handled billing, cash transactions and resolved customer queries. Maintained stock levels and prepared daily sales reports.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Sales Executive

January 2022 - January 2023

TATA MOTORS LTD

Bareilly, India

January 2022 - January 2023

• Assisted walk-in customers with product selection, increasing conversion rate through effective upselling
• Consistently met and exceeded daily & monthly sales targets set by management
• Handled billing, cash transactions, and resolved customer complaints promptly
• Managed product display, stock levels, and store cleanliness to enhance customer experience
• Prepared daily sales reports and maintained accurate sales records

Company industry:
Call Centers & Customer Care Outsourcing

Education

Hind HSS, Sanouwa, C.B. Ganj, Bareilly

March 2015

March 2015

High school or equivalent, General Studies

India

Hind HSS

January 2015

January 2015

High school or equivalent, Science (Mathematics)

India

Skills

Sales
Beginner
Sales
Beginner
Customer Service
Beginner
Customer Service
Beginner
CROSS FUNCTIONAL COLLABORATION
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
BILLING
Intermediate
BILLING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
EAGLE CASH
Intermediate
EAGLE CASH
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
RETAIL SALES
Intermediate
RETAIL SALES
Intermediate
SALES
Intermediate
SALES
Intermediate
TELEMARKETING
Intermediate
TELEMARKETING
Intermediate
UPSELLING
Intermediate
UPSELLING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
BILLING
Intermediate
BILLING
Intermediate
DATA ENTRY
Intermediate
DATA ENTRY
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
LED DISPLAYS
Intermediate
LED DISPLAYS
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
RETAIL SALES
Intermediate
RETAIL SALES
Intermediate
SALES
Intermediate
SALES
Intermediate
TELEMARKETING
Intermediate
TELEMARKETING
Intermediate

Languages

Hindi
Expert
English
Beginner

Hobbies

  • Customer Interaction & Communication, Learning New Sales Techniques, Team Collaboration, Reading &
    Consistently met monthly sales targets during tenure as Sales Executive