Shakir Mohammed, MANAGER - IT Infrastructure and Operations

Shakir Mohammed

MANAGER - IT Infrastructure and Operations

KPMG

Location
United Arab Emirates - Dubai
Education
High school or equivalent, Electronics And Communication Engineering
Experience
12 years, 11 Months

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Work Experience

Total years of experience :12 years, 11 Months

MANAGER - IT Infrastructure and Operations at KPMG
  • United Arab Emirates
  • My current job since January 2019

KPMG member firms operate in 147 countries, collectively employing more than 219, 000 people, serving the needs of business,
governments, public-sector agencies, not-for-profits and through member firms' audit and assurance practices, the capital markets.
Website: https://home.kpmg/ae/en/home.html
• Spearheaded all projects through aggressive project governance processes; developed relationships with business stakeholders
and leadership teams across geographies and departments; presented changes, issues, risks and contingency plans.
• Lead the team to achieve ISO27001 certification. Maintain all the security controls to comply with ISO 27001 requirements and
KPMG Global ITS security policies, processes and procedures.
• Preparing IT Capex and Opex budgets and monitoring their efficient utilization.
• Plan and manage business continuity and disaster recovery planning ensuring system security and data confidentiality.
• Managed internal and external resources to deliver enterprise projects while reducing business risks, achieving compliances,
automating processes & transactions, and deploying the mobility solutions.
• Planning and Executing the consolidation of KPMG offices in 5 locations to form One Central Office.
• Governance of risk assessment and timely execution of residual risks.
• Evangelized information security best practices through corporate information security training & awareness programs.

SENIOR CUSTOMER SUPPORT ENGINEER at SEVEN SEASCOMPUTERS LLC
  • United Arab Emirates
  • July 2011 to December 2019

Seven Seas is a premier ISO 9001:2000 certified end- to- end ICT solutions provider. Seven Seas delivers technology solu-
tions and services in business software, data networking, business continuity and data center, enterprise and high availa-
bility, voice solutions, information security, intelligent building management systems (IBMS), smart homes, value added
IT services, corporate procurement and consulting.
Website: www.sscomp.ae
• Propose, Install and configure Infrastructure projects covering IT and communications.
• Serve as the only point of contact to customer from the day the project is assigned to the day of sign off.
• Provide high- level technical support/leadership to the clients and business users in support of complex projects.
• Service delivery planning sessions with key contacts and stakeholders
• Ensuring IT Best practices is adopted, reviewed regularly
• Driving service improvement plans for the Service team.
• Prepare and maintain system documentation, procedures and operational standards for various implementations.
• Maintain client focus and take ownership of problems until resolved.
Key Projects:
PRESIDENTIAL FLIGHT - SCCM and SCOM Implementation
SCCM and SCOM Implementation, configuration and automation.
FEDERAL CUSTOMS - Exchange Migration
Exchange migration from

Education

High school or equivalent, Electronics And Communication Engineering
  • at VTU
  • February 2021

courses: MCP, MCSA, MCSE HP: Master ASE Veeam Certified VMSP, VMTSP, VMCE v9 Certified Citrix Administrator ITIL V4 PRINCE 2 Foundation & Practitioner CERTIFICATIONS

Bachelor's degree,
  • at Visvesvaraya Technological University
  • July 2010

in Electron- ics,

High school or equivalent,
  • at Indian School
  • March 2006

,

Specialties & Skills

Project Management
Customer Relations
Disaster Recovery
Microsoft Servers
MICROSOFT EXCHANGE
MIGRATION
ADVERTISING
UPGRADES
AUTOMATION
CONSULTING
CUSTOMER RELATIONS

Languages

English
Expert
Hindi
Expert
Arabic
Beginner