Shalabh Soni

• Managed ADM for Multiple Operators
• Responsible IT Application Development and Maintenance
• Managing onsite/offshore resources
• Managing 3PP systems (Comptel, OpenCode, MNP)
• One of the most significant ADM footprints for Ericsson in the region
• Replaced a seasoned Ericsson Product with an in house designed and developed software, improved performance by
25%, providing OPEX reduction of 80K USD/Yr.
• Redesigned and implemented the IT Application Development and Modernisation strategy for a Mobile Telco operator,
resulting in improved margins of 12% in 6 months through budget control strategies.
• Initiated and drove the swap of another Vendor with Ericsson Systems(BSS, OSS) enriching the Business Value, within
record time offering more than 95% OPEX reduction - featured in internal and external press releases.
• Lead and optimized a geographically diverse team(20+ Engineers/Architects and Delivery Managers) with 3PPs and telco
vendors to reach CSAT score of 98% within 4 months.
• Developed a home grown E2E quality testing and cleanup tool, ramping productivity of certain tasks from days to minutes.

Driving end-to-end technical solutions based on Ericsson MSDP, ESM Solutions, EDA, Charging, Billing, OpenCode SBP:
o Conducting in-depth discussions with customers regarding the technology strategy and key challenges
o Analyzing customer technology and business environment & requirements
o Taking on the Customer Solution Responsible role
o Managing technical solution teams
o Working on Ericsson standard Sales and Delivery Tools applicable to the relevant phases of assignments.
o Interfacing with Customer, Key Account Manager, Customer Project Manager, CSI Program Director, Consultant, and Technical SME
Scope, define and design solutions based on Ericsson products and processes:
o Contributing to creating proposal.
o Define, clarify and agree customer requirements
o Lead and contribute to solutions creation and description
o Provide cost/effort estimates and pricing to solution
o Design customer adaptations
o Handshake solution with stakeholders
o Manage resolution of technical problems

Solution Architect for delivery projects in Service Enablement Domain. Responsible for solution architecture, design, development, integration using Java/J2EE based technologies and Ericsson products. Primary interface in customer interactions during presales and delivery phases of the projects.

Software Developer involved in design and development of Java based applications.