General Manager
Royal Regency groups Hospitality division
Total years of experience :4 years, 10 Months
Duties and Responsibilities:
Managing the company’s business plan or direction.
Managed all operations in the hotel
Manage staff, preparing work schedules and assigning specific duties.
Determine staffing requirements, and interview, hire and training new employees.
Finalize the operational budgets and monitor the same.
Conduct periodic review along with the departmental head.
Reviewing operational problems guest as well as staff
Departments under control:
Front office
Housekeeping
Marketing and Sales
Admin and HR/ Staff recruitment
Food and Beverage
IT Purchase
Catering Department
Accounts
Security
Duties and Responsibilities:
Managing the company’s business plan or direction.
Managed all operations in the hotel
Manage staff, preparing work schedules and assigning specific duties.
Determine staffing requirements, and interview, hire and training new employees.
Finalize the operational budgets and monitor the same.
Conduct periodic review along with the departmental head.
Reviewing operational problems guest as well as staff
Departments under control:
Front office
Housekeeping
Marketing and Sales
Admin and HR/ Staff recruitment
Food and Beverage
IT Purchase
Catering Department
Accounts
Security
My Experience and Qualification Managerial /teacher duties vary depending on the size and type of hotel, education . I have earn within 15 years of varied professional work experience in hospitality management, education administration and customer service. Over the year of service with different clientele. I have acquired commendable expertise in all nuances of my profession. I look for challenges in term of targets and I strive to achieve without any comprise on the customer service, student education and employee satisfaction Responsibilities planning and organising accommodation, catering and other hotel services; promoting and marketing the business; managing budgets and financial plans as well as controlling expenditure; maintaining statistical and financial records; setting and achieving sales and profit targets; analysing sales figures and devising marketing and revenue management strategies; recruiting, training and monitoring staff; planning work schedules for individuals and teams; meeting and greeting customers; dealing with customer complaints and comments; addressing problems and troubleshooting; ensuring events and conferences run smoothly; supervising maintenance, supplies, renovations and furnishings; dealing with contractors and suppliers; ensuring security is effective; carrying out inspections of property and services; ensuring compliance with licensing laws, health and safety and other statutory regulations.