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Shallender  Bishnoi , Client Relations Executive

Shallender Bishnoi

Client Relations Executive·Airlink International,

India

High school or equivalent, GDS Galileo

Work experience

Total years of experience: 11 years, 7 months

Client Relations Executive

May 2007 - November 2018

Airlink International,

Dubai, United Arab Emirates

May 2007 - November 2018

• Managed travel arrangements for corporate clients and handled VVIP Protocols for
Dubai Royal Family members as required
• Processed and arranged business & Holiday visas for corporate executives and VVIP
guests
• Coordinated luxury ground transport including Lamborghini, Mercedes fleet for
high-profile guests, with floral decoration for VVIP occasions when requested
• Managed hospitality services including premium coffee, in-room dining protocols
for corporate & VVIP guests Ensured 100% confidentiality and protocol compliance
for Government, Corporate & VVIP movements
• Resolved last-minute itinerary changes under pressure with zero service failures

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

Emirates Aviation College

May 2007

May 2007

High school or equivalent, GDS Galileo

United Arab Emirates

Alliance Francaise de Chandigarh

August 2004

August 2004

High school or equivalent, Arts And Languages

India

Panjab university

April 2004

April 2004

Bachelor's degree, English And French

India

Panjab University

March 2004

March 2004

Bachelor's degree, English

India

Skills

Galileo

Intermediate

Hotel Reservations

Expert

Hotels

Expert

Ticketing

Expert

Sales

Expert

Tourism

Expert

Airlines

Expert

Customer Service

Expert

Travel

Expert

Administration

Expert

Marketing

Expert

Accounting

Expert

Microsoft Office

Expert

Preparation

Expert

Management

Expert

Microsoft Excel

Expert

Project Management

Intermediate

COMMUNICATIONS

Intermediate

CONFLICT RESOLUTION

Intermediate

CORPORATE TRAVEL MANAGEMENT

Intermediate

CRISIS MANAGEMENT

Intermediate

GUEST RELATIONS

Intermediate

HOSPITALITY

Intermediate

HOUSEKEEPING

Intermediate

INVOICING

Intermediate

OPERATIONS

Intermediate

Budgeting

Expert

Banking

Intermediate

Virtual Assistance

Expert

Admin Assistant

Expert

Data Entry

Expert

Languages

French

Beginner

English

Native Speaker

Training and Certifications

Certifications
Galileo
Emirates Aviation College, Dubai
May 2007