shameem thazhathillath

 Deploying Software and OS through SCCM
 Managing and Maintaining Desktops and Server.
 Create and Manage computer, User and Group Accounts in an Active Directory Environment..
 Installation and troubleshooting network Printers.
 Configuring outlook and troubleshooting outlook issues,
 VPN configuration and troubleshoots ( always on and I pass )
 Support for IP phone, ( IP phone configuration and allocation and basic troubleshoots (unify 40 GB) ).
 Asset management through ITSPS, ( asset allocations, decommissioning, asset transfer, account locking..etc )
 Installation and supporting Various Applications.
 Provided Technical support for both the Hardware and Software Problems.
 Closing the “L2 Tickets as per the SLA, Includes Installation of Various Software’s, Trouble Shooting Software issues, IE issues, Outlook issues, Operating system issue.
 Data Backup..

 OS installation
 Configuring outlook, Network printer.
 Managing and Maintaining Desktops and Server.
 Create and Manage computer, User and Group Accounts in an Active Directory Environment.
 Installation of Various Software’s.
 Adding user/pc to Domain, Mapping of Network drivers.
 Configuring mails on Mobile phones.
 Maintaining System and quickly arrange repair for hardware in case of hardware failure.
 Update System as soon as New Version of OS and Application comes out.
 Remote Support to user.

 Roles :
 OS installation through WDS.
 Installation and Administration of DHCP and AD, .
 Configuring outlook, Network printer.
 Managing and Maintaining Desktops and Server.
 Create and Manage computer, User and Group Accounts in an Active Directory Environment.
 Installation of Various Software’s.
 Adding user/pc to Domain, Mapping of Network drivers.
 Configuring mails on Mobile phones.
 Maintaining System and quickly arrange repair for hardware in case of hardware failure.
 Update System as soon as New Version of OS and Application comes out.
 Remote Support to user.
 Receiving Calls/Emails from end users for services,