Subject Matter Expert
Unisys Global Services India
Total years of experience :20 years, 5 Months
Subject Matter Expert for Exchange 2010 and Office365
Working with MHD InfoTech LLC on Microsoft Technologies. In projects department of MHD, I worked on designing, implementation and migration of Microsoft Technologies Solutions(Exchange Server, Lync, Hyper-V and Active Directory)
HCL Technologies Ltd, Noida (India) (6 December 2010 to 5 August 2011)
Worked with HCL as Sr. Specialist and remotely managed Exchange Servers for HCL's clients. There, I was leading a team of 8 resources who provide support of Email & Collaboration for Global Clients and worked on Exchange 2003, Exchange 2010, Blackberry Enterprise Server 5.0 and OCS 2007. Performed various operational tasks for maintaining the Messaging Infrastructure and troubleshooting for the level two and level three support.
Wipro Ltd, Gurgaon (India) (20 May 2010 to 3 Dec 2010)
Worked in infotech division of Wipro Ltd as Sr. Engineer Server Management. My job profile at Wipro-
➢ Managed approximately 5000 user base with help of my 10 members operation support team and lead the server team.
➢ Installing and Configuring Exchange 2003/2007, performing day-to-day troubleshooting/activity and planning & implementing changes on Exchange 2003/2007 Server.
➢ Recipient administration on Exchange 2007.
➢ Creating Policies for Exchange 2007.
➢ Disaster Recovery of Exchange Server 2007 as well as Windows 2003 Domain controller.
➢ Managing SCC and CCR Cluster of Exchange 2007.
➢ Configuration and management of HUB, CAS and Mailbox Server role of Exchange 2007.
➢ Handling Exchange Database related issues.
➢ User administration on Blackberry Server.
➢ Administration of Active Directory, DNS and DHCP Server.
➢ Backup and restore of Exchange Server using Symantec Backup Exec.
IBM India Pvt Ltd, Noida (India) (24 Nov 2008 to 14 May 2010)
Worked with IBM as Operations Senior Lead Specialist (Sr. Systems Administrator) on British Petroleum (BP) project and managing 175 Exchange Servers located in UK and US datacenters. My job profile includes-
➢ Visited abroad to do Knowledge Transfer (KT) for new projects and prepared process documents for efficient delivery of IT support services.
➢ Managed Email and Collaboration infrastructure of British Petroleum (BP) which includes administration of Exchange 2003 Server, Symantec Enterprise Vault 7.5 and SharePoint Services 2.0.
➢ Handling issues related to Exchange 2003 Server.
➢ Managing Exchange Cluster.
➢ Administration of Active Directory domain controller.
➢ Diagnose and resolve problems associated with the Active Directory Replication.
➢ Managing Active Directory integrated DNS.
Zenith InfoTech Ltd, Mumbai (India) (11 March 2008 to 4 Nov 2008)
Server Engineer
Zenith Infotech Ltd was founded in. Zenith is a publicly traded company on the Bombay and National Stock Exchange of India. Zenith provides their clients with world-class remote infrastructure management services. Zenith also provides a Managed Backup and Disaster Recovery solution. Zenith's Network Operations Center (NOC) staffed by over 500 certified experts located in Mumbai, India. Through Mumbai based NOC zenith provides remote infrastructure management services to U.S. based clients.
➢ Working on tasks raised by U.S. based clients and resolving issues related to Windows Server, Exchange Server and Veritas Backup Exec.
➢ Management of Active Directory domain controller and FSMO roles.
➢ Managing of Group policy objects (GPO)
➢ Add, remove and configure Active Directory sites, sitelinks and subnets.
➢ Configuration of DHCP servers.
➢ Diagnose and resolve problems associated with the Active Directory Replication.
➢ Configure and manage the Active Directory and DNS services.
➢ Administration and troubleshooting of Exchange 2003 Server.
➢ Diagnose and resolve problems associated with Exchange Server mail database.
➢ Resolving issues related to mailbox stores and issues related to mail routing.
➢ Handling issues related to Spam and relaying in Exchange Server.
➢ Handling issues related to Veritas Backup Exec.
HCL Comnet Ltd., Noida (India) (10 December 2007 to 10 March 2008)
Sr. Analyst Systems
HCL Comnet is a leading global IT services and solutions company. The company's mission is to leverage its technology partnerships on a global scale to deliver cost effective infrastructure management solutions for the emerging network centric world. The company provides value-added remote infrastructure management solutions to large and medium scale organizations, across the world.
JOB PROFILE
➢ Management and troubleshooting Windows Servers of AIG Sunamerica located in USA.
Momentum Infocare Pvt. Ltd. Noida (India) (February 2007 to December 2007)
Sr. Engineer
Momentum is a long standing leader in IT implementation and solutions space, with strong competency in areas of Mail Messaging, IT services and solutions, Network solutions and implementations and consultancy. Momentum has a long-standing list of satisfied clients who have successfully implemented IT with expert services provided by Momentum. Being Partner with HP, momentum provides solutions that are proven world over. Momentum's customers include some of the leading Pharmaceuticals companies, Manufacturers, Internet Service Providers, Banks and a large pool of small and Medium Enterprises.
JOB PROFILE
➢ Installation of HP DL and ML series servers.
➢ Configuration of RAID 5 and RAID 1+0 for HP Servers.
➢ Maintaining servers (Windows 2003 server, Exchange 2003, DNS, DHCP)
➢ Administration of Windows Server 2003.
➢ Installation, Configuration and Troubleshooting of Domain Controller and Additional domain controllers.
➢ Managing Active directory for Users and Resources administration.
➢ Configuration and management of Group Policy in Active Directory domain.
➢ Administration and troubleshooting of Exchange 2003 Servers.
➢ Configuration of DNS and DHCP Server.
➢ Implementation of WSUS server.
➢ Configuration of Veritas Backup Exec 11d and performing backup/restore using the same.
Orient Technologies Pvt. Ltd. New Delhi (India) (January 2004 to January 2007)
Sr. Engineer
Orient is delivering a broad range of System Integration and Project Management Solutions. The experiences that Orient has gained over the years ranges from recommending IT Products, consistency in designing networks, implementing hardware / software solutions, providing hardware maintenance services extending to facilities management and complete outsourcing of operations.
JOB PROFILE
➢ Installation of Windows 2003/2000 Server on IBM X-series and HP ML, DL series servers.
➢ Installation and configure Active directory, DNS and DHCP services.
➢ Administration of Microsoft Exchange 2003 Server.
➢ Configuration of Active Directory Services for Users and Resources administration.
➢ Troubleshooting all connectivity problems in the windows 2000 and windows2003 Domain models.
➢ Administration of Windows 2000 and Windows 2003 server Clients.
➢ Installation and troubleshooting of network printer.
➢ Day to day backup using VERITAS Backup Exec 10d software.