shams ul haq shams, customer service officer

shams ul haq shams

customer service officer

ZONG a china mobile company

Location
Pakistan
Education
Bachelor's degree, accounts and finance
Experience
12 years, 6 Months

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Work Experience

Total years of experience :12 years, 6 Months

customer service officer at ZONG a china mobile company
  • Pakistan - Islamabad
  • My current job since December 2012

I am working with zong as customer service officer its mean i am a bridge between and customer. My assignment to resolve all issues and anwer all customer queries regarding package and services and esclate to managers and concern department for resolution anf more. And also get sells from customers and generate revenue.

accountant at Pakistan currency exchange company PVT Ltd.
  • Pakistan - Islamabad
  • May 2011 to May 2012

I did work here as accountant and assignments were to maintain daily and monthy and yearly accounts and summarising all the record and report to head quarter on daily basis. I also work jete as a cashier and i know about different countries currency notes and cointing methods and i also did eork there as front line officer to deal with customers.

Education

Bachelor's degree, accounts and finance
  • at Govt commerce college Rawalpindi
  • December 2010

I completed my fourteen year education from Pakistan and my major subjects were accounts and finance.

Specialties & Skills

Customer Service
Finance
Project Server
Digital Media
Major Accounts
computer proficiencies

Languages

Urdu
Expert
English
Intermediate
Hindi
Intermediate
Punjabi
Expert
Arabic
Beginner