Shan Azhar

Responsibilities.
•Lead the Business Development team to capture new business in the Middle East and Africa Region.
•Monitors market conditions, product innovations and trends, competitors' products, pricing and sales strategies to maximize competitive stance.
•Stays abreast of business strategies and trends to effectively acquire new business and to maximize revenue growth period over period with existing customers;
•Formulate the procurement plan in coordination with site and supplier keeping in view the specified makes and material required at site.
•Evaluation of Inquiries, Technical and Commercial discussions with Customers.
•Responsible for negotiating prices, terms and conditions with the client, leading to secure of contract/agreement.
•Coordinating with shipping line agent to arrange custom clearance for the shipment.
•Handling the shipments with respect to their incoterms.







Project Handling:


•Special Sports Club for Handicapped under the DUBAI MUNICPILITY
•Private Airport Hangers Project with (Amroc -ESCO JV)
•Dubai Park Project -EXPO 2020.
•Akoya by DAMAC under the GHANTOOT ROAD CONTRACTING
•Ajman Cricket Stadium - MULK HOLDING

 • Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments.
• Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis, working on write off accounts.
• Develop sales plans in order to achieve individual and company goals.
• Market analysis and budgeting process for Gulf Countries.

• Developing sales & marketing campaigns to promote company services grow existing accounts & attain new accounts.
• Market development, generating leads and growth in sales.
• Conducting market research, monitoring competitor activities, maintaining client database
• Participated in organizing exhibitions, seminars and presentations for the company’s products.
• Creative development for company catalog and customer brochure

Executive - Finance and Industrial Relation
Feb 2011 - Feb 2012
••Project assigned by Siemens "Exercise on CPM, IFE & EFE
for•Siemens".This project based on Siemens rating evaluation in term of market share and competition. Initially Siemens was incurring high capital and
operational expenditures and resources were under-utilized. After
implementing the project, resources were optimized, quality was improved and hence ROI was significantly improved.

BURJ BANK Customer Relationship Officer
Jan 2009 - Dec 2010
• Handle all walk-in, call-in front-end queries.
• Cross Sell Asset & Liability consumer banking products.
• Retain customers from opting for premature account closure.
• Key Service Indicator (KSI)
• Handle all other front end special projects