Shandy Lean Jalos, Counter Incharge

Shandy Lean Jalos

Counter Incharge

Future Vision

Location
United Arab Emirates
Education
Bachelor's degree, Information Management
Experience
16 years, 9 Months

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Work Experience

Total years of experience :16 years, 9 Months

Counter Incharge at Future Vision
  • United Arab Emirates - Abu Dhabi
  • My current job since October 2015

 Responsible to encode in the Puschased Register and summarizing all the Purchased
invoices in the whole day.
 Preparing Sales report at the end of the day.
 Make sure to take accurate order and deliver it to them with consistent.
 Received phone call delivery.
 Responsible for smooth execution of service sequence (greeting guest, suggestive selling, delivery of order, and other guest’s needs)
 Cashiering operation.(Receive payment by Cash, cheque, Credit Cards, and Vouchers.)
 To deliver a great experience by providing and giving good service to our guest.

Service Staff at AL AHLIA PVT LTD
  • United Arab Emirates - Abu Dhabi
  • August 2013 to August 2015

• Receive Dry stocks.
• Giving excellent customers service. Building good customers relationship.
• Attending to customer request, concerns and complaints.
• Delegated to mid and month end inventory of dining dry good, crockeries and cutleries.
• Supervise for the cleanliness and orderliness of the dining area and service station.

Retail Specialist at Americana Qatar
  • Qatar - Doha
  • April 2010 to February 2013

 Responsible for monitoring the stocks and inventory for the production.
 Prepares weekly orders for the production.
 Receive guest especial order and bulk order.
 Provides report for the manager.
 Providing fast, friendly and world class guest service.
 Doing cashiering operation.
 Dealing with the customer through phone calls.
 Preparing weekly inventory
 Receiving stocks twice a month.

Service crew at Kfc Company
  • Philippines
  • March 2006 to May 2009

Dealing with the customers

Education

Bachelor's degree, Information Management
  • at Tertiary School
  • January 2009

Tertiary School: TARLAC STATE UNIVERSITY Bachelor of Science in Information Management 2004-2009

Diploma, Bachelor of Science in information Management
  • at GUEVARA NATIONAL HIGH SCHOOL
  • March 2004

Guevara, La Paz, Tarlac, Philippines 2000-2004

High school or equivalent,
  • at Primary School
  • January 2000

Primary School: KAPANIKIANELEM. SCHOOL Kapanikian, La Paz, Tarlac, Philippines 1994 - 2000

Specialties & Skills

Beverage Industry
Receptions
Restaurants
Customer Service
Callcenter
• Advanced knowledge in using applications (Excel, Word, Powerpoint)
computer literate

Languages

English
Expert
Filipino
Expert
Arabic
Intermediate

Training and Certifications

RMK (Certificate)
Date Attended:
January 2014
team leader (Certificate)
Date Attended:
January 2009
Valid Until:
April 2009

Hobbies

  • To improve
    To obtain a position that allows me to enhance my knowledge and skills and to achieve personal growth and development while working towards achieving the company’s goal. Able to be an integral member of a administrative a clerical team, and can follow instructions and also have a willingness to learn.