Vice President Business Development
Al Nabooda Insurance Brokers
Total years of experience :23 years, 5 Months
Responsible for building and maintaining strong professional relationships with selected key clients ensuring visibility, achievement of business targets and delivery of high quality customer service with the Business Development Teams. I am also responsible to build, train, supervise and motivate a team of Business Development Managers, Executives and Officers.
• Planning and implementing promotional activities for team motivation.
• To lead & motivate the team to ensure that each individual performs to the optimum potential.
• Set weekly target to ensure for better monitoring and controls.
• Motivating & encouraging executive for personal and professional growth & collecting and analyzing of daily activity report of the Business Development Teams.
• Timely trainings to the new joiners on sales, products, policy & process
• Identifying & developing alternate channels for lead generation & creating fresh business opportunities by listing new companies & Sales promotional activities.
• Responsible for building and maintaining customer relationships, following up on all customer issues & problem solving.
• Determine and manage the marketing budget.
• Deliver the agreed business.
• Develop and monitor credit facility strategy.
• Create marketing presentations to clients and Insurance partners.
• Liaise with underwriters internal and external.
Process & Operational Development
• Manage and coordinate all marketing, sales staff and activities.
• Analysis of customer research, current market conditions and competitor information.
• Develop and implement marketing plans and projects for new and existing products.
• Expand and develop marketing platforms.
• Manage the productivity of the marketing plans and projects.
• Monitor, review and report on all marketing activity and results.
• Monitor industry best practices.
As Business Development Manager, I am responsible for building and maintaining strong professional relationships with selected key clients ensuring visibility, achievement of business targets and delivery of high quality customer service with the Business Development Team. I am also responsible to build, train, supervise and motivate a team of Business Development Executives and Officers.
Main Responsibilities
» Introduce the company’s profile and communicate the selection of products available
» Support in increasing the sales and following up on new client development and maintaining Existing relationships.
» Oversee collection of receivables in a timely and diplomatic fashion.
» Provide market feedback to the Branch Head regarding improvement of products.
» Coordinate with Technical Team Heads to ensure quality and accuracy of Products.
» Build and maintain effective customer relationships in order to build strong loyalty
» Handle and respond to existing products queries from clients quickly, effectively and accurately
» Provide customers with the appropriate selection, in response of their inquiries and provide quotations accordingly
» Support the Team with New Product Launch strategy and information.
» Understand and communicate the organization’s priorities to ensure team’s alignment with Group’s objectives
»Supervise assigned personnel (e.g. screening, interviewing, recommending, training, evaluating, etc.) for the purpose of enhancing productivity of staff, and ensuring that department outcome are achieved.
» Ensure proper induction of new employees
» Responsible for conducting periodic performance appraisal to all assigned staff, and for growth, development, engagement and motivation, coaching and guiding of the department’s employees.
» Monitor Sales Team’s attendance and leave
» Calculate Incentives and submit to concerned Team in a timely fashion in coordination with the Branch Head.
Key Responsibilities:
» Responsible for activities regarding sales, marketing, customer acquisition, customer relation management, & maximizing revenue.
» Key Account Management (SME & Corporate) of leading Institutions in the Country
» Maintained well balance General Insurance business Portfolio
» Implement solutions to minimize risks to boost insurance sales profit
» Finding various new businesses opening & arranging promotional programs to get commercial business and attain set goals.
» Assessing market, current trends in market, finding competitors, also giving suggestions for product improvement.
» Designing and applying various methods to accomplish targets on monthly, quarterly, and yearly basis.
» Answering inquiry, questions & complaints of clients in order to keep revenue generation of the division.
» Responsible for conducting client interview to obtain their financial data and financial requirements
» Recognize potential customers, creating business from the old accounts and reaching profitability level and sales growth.
» Improved Sales in Professional Insurance Polices like Banker’s Blanket Bond & Medical Malpractice.
- Key Account Management of leading Institutions in the Country
▪ Since 2002, Achieved the sales target well over and above
▪ Maintained well balance General Insurance business Portfolio
▪ Improved Sales in Professional Insurance Polices like Banker’s Blanket Bond & Medical Malpractice.
▪ Received company’s Appreciation letters for the Sales achievements
▪ Developed Excellence in Technical as well as Sales & Marketing training courses.
▪ Expanded sales to include mass market and key accounts
▪ Expanded the Sales Operations to GCC.
▪ Excellent Client database.
▪ Excellent Product Knowledge
▪ Handling Motor Insurance (Both Underwriting & Claims) Pre Surveys
▪ Expanded Sales to entire Bangalore
▪ Secured Corporate Business
- Secured and Achieved Targets
▪ Made member of Business Development & Promotions Unit