Sharaf Chanayil

 Final system camera and component layout documentation preparation for customer.
 Multiple NVR, DVR, VMS and associated hardware (work stations, routers, switches) installation and setup.
 Configuration of CCTV system, Access control, Video Intercom and other ELV systems as per customer requirements
 Preparing Technical solutions as per MCC and SIRA regulations.
 Instructing the Technicians in Installation of CCTV, Access Control Systems.
 Preparation of regular monthly report related to security systems
 Meet and discuss with client end users and other stakeholders, on the CCTV and associated networking infrastructure for the project design.
 To design and implement CCTV and security designs in accordance with relevant status and codes to do so in accordance with industry best practice and group quality assurance system.
 Communicating regularly with the Operation Senior Management and others to ensure effective Integration and prioritization of Technical issues to Resolve them effectively
 Act as the specialist CCTV technical liaison with the implementation team this position is based client sites with visits to the job site location to support the role and tasks. Also support other disciplines of the project in various project office locations.
 Produce high level and detailed design technical documentation including cad drawing review development and including construction documentation.
 To be responsible and accountable for the proposed integrated technical solutions design across various subcontractors and documentation.
 Commissioning/Configuration of CCTV and Access Control System as per the Consultants/Client requirements.
 Develop professional relationships with the client by demonstrating an understanding of their business and their technology requirements and achieving reliable, timely and high-quality delivery.

1. Working as System Engineer, in Securetech Abu Dhabi UAE from 29-December-2015 - Present

 Site inspection of CCTV & Security system for Abu Dhabi Monitoring Control Center.(ADMCC)
 Preparation of regular monthly report related to security systems
 Meet and discuss with client end users and other stakeholders, on the CCTV and associated networking infrastructure for the project design.
 To design and implement CCTV and security designs in accordance with relevant status and codes to do so in accordance with industry best practice and group quality assurance system.
 Act as the specialist CCTV technical liaison with the implementation team this position is based client sites with visits to the job site location to support the role and tasks. Also support other disciplines of the project in various project office locations.
 Produce high level and detailed design technical documentation including cad drawing review development and including construction documentation.
 To be responsible and accountable for the proposed integrated technical solutions design across various subcontractors and documentation.
 Ensure that all project all project specifications are implemented in the technical solution and are compatible with the projects overall architecture including structured cabling and OSP. Identify any and all compliance issue with recommended resolution options
 Develop professional relationships with the client by demonstrating an understanding of their business and their technology requirements and achieving reliable, timely and high-quality delivery.

 To be an interface with different technical teams, applications teams and
Customer support team and dissipate the solutions required for all incident -
Management and service request for all assigned residential consumer areas

 To provide quick fixes / workarounds / solutions to be updated in the Known
Error database to Problem Management Team. To identify recurring
problem areas and to articulate trends for root cause analysis. To liaise with
problem management to give a more permanent problem resolution. To
proactively identify & highlight issues, to reduce the possibility of system
downtime for users.

 To provide required statistics and assistance to Customer Support Services
Managers(s) in regular Customer services reviews.

 To implement proactive maintenance on peripheral devices on a recurring
schedule to eliminate possible incidents and minimize possible impacts on
customers. To review and oversee the maintenance of service, support and
documentation standards and procedures on an ongoing basis.

 Ensure escalation and other sectional procedures are maintained,
proactively informing management of process or procedural improvements.

 Configuring and troubleshooting the following network resources and
devices:

o Cisco 4500 Series, 3500 Series and 7600 Series and ME-3400 Series Switches.
o Huawei S3K, S9K series switches and Ericsson GPON
o 3COM STACK 4400 Switch.
o I3 Micros and Tilgin Modems \[182, 292, 452, and HG Series\].
o Zhone Switches working based on ATM technology.
o Mediatrix 1124, 1104, 1102 Voice Gateway.
o Nortel Softswitch for telephone.
o Tandberg ITTV Video portal.
o MS IPTV Video Portal and Decoders \[Tatung, Motorola and Cisco\]
o Alcatel Lucent Vital QIP IP Management System.
o IPTV, Landline and Internet in ADSL using MSAN technology
o Activate Triple Play services for residential customers in different network
Structures.
o Escalating suitable cases to:
1. TAC(Technical Assistance Center) and Data Enhancement
2. Other vendors.
3. Video Team.
4. Voice Team.
5. Provisioning Department.
6. Cabling Team

Trainee as Software Engineer in CYBROSYS, KINFRA, CALICUT, KERALA, from 20 December 2012 and still going under.


Key Skills
• MS Office Suites: Word, Excel, Power Point
• Operating Systems: Microsoft Windows (7/XP)
• Languages: C, C++
• Internet & Network Services


Spoken languages
• ENGLISH
• HINDI
• MALAYALAM