Sales Manager
Tamer group
Total years of experience :26 years, 5 Months
Jan -2008 responsible about All Type privet sectore (Hospital, Chain pharmacy, Retail pharmacy, Polyclinic, &, Wholsaler for sales & collction:
Jan -2008 responsible about Government Sector for sales & collction:
as following
Main Responsibilities:
- Identify and develop new business opportunities in Remote Area by channel
- Develop and manage new and existing clients by providing high caliber of service, explore and Identify all their needs.
- Approach new businesses with proposals.
- Manage and maintain sales / clients database.
- Establish & maintain efficient relationship with new and existing clients
- Generate new business opportunities in assigned territory / channel
- Create proposals for target clients with relevant info and quotes
- Manage clients’ / projects’ receivables and cash collections in light of preset financial KPI
- Ensure clients have positive experience by communicating effectively pre and post deal process
- Oversee and manage corporate sales executives to achieve set targets
- Work closely with relevant departments / DO Team “ Finance, Scientific Office, & sales Team” to ensure efficient operation in terms of “ product availability, storage, delivery & after sales service”
- Work closely with promotion team to ensure availability For All Items .
- identify & develop new business opportunities in All channel
- act effectively as team player with company management / colleagues taking proactive role in improving overall company performance
- To establish / build long term efficient relationship with clients in targeted channel / market
- Manage customers’ needs / expectation in line of company guidelines to ensure win / win relation
. Jan2006- promoted as Sales manager Southern Region responsible all sectors (Private & Government)
as following
Responsible for the entire sales cycle from prospecting new customers to increasing sales volumes and delivery of existing customers within assigned territory.
• Monitor customer preferences to determine focus of sales efforts. Increase market share by growth of existing, new and former accounts.
• Prospects customers on a regular basis. Influences customer buying behavior through effective use of marketing and technical materials, and knowledge of the market and customer needs.
• Responsible for all price negotiations and bids/sales order contracts associated with a customer. Must fully understand pricing models, and meet or exceed forecasting, and budgetary requirements.
• Coordinate customer-facing meetings and services requirements with customer service team. .
• Works closely with customer service representative to fulfill customer requirements.
• Work across functional groups to ensure sales orders are complete.
- -stock holding max 35 days - min 25 days
-customer coverage for both sectore
- coverage of remot area (jizan/ najran/ albaha)
-problems
-increase customer satisfaction to be 90%
-follow up agreements & special deals with customer
- follow up delivery to customer accurate & on time
-assign territory of sales & territory of collection for the salesman when needed
-weekly reports on visits to key account & competitors activity
-quarterly reports -with data analysis for sales & collction acheivement
-implemented returned goods policy & processes
-turnover of staff less than 5%
-submit the plan for new employees in coordination with HR IN Q1
-Implement the training courses for subordinates on daily activities (reports/ double/visits)
-submit the training plan for next year in q4
- submit the suceession plan for each key position
Julay 2004 promoted as co-ordinater Southern Region-
Resposible for all sectors privet & government
as following
build the team work & the relation with team & with the promtional team of our principles
-follow up to improve the aging of the credit
-more attention to the field by increasing the customer visits & customer satisfaction
-more attention to open new credit accounts as per company rules & regulations
-reduce sales discount (do not exceed 0.2%from total sales)
-reconcilliation of customer accounts (twice ayear & before salesman vacation)
-follow up for stock situation at branch is required (max 35 days- min 25 days)
submitted the qutation max one day from receiving
- follow up agreements & special deal with customers
-follow up on delivery to customers (accurate & on time)
-monthly reports on visits to key account & competitors activity
-liquidation of near expired items & slow moving
-seeding of new registered items within 10 days
-increase of customer coverage by 98%
-customers account profile continuous updating at least twice ayear
-coverage of remot area (jazan/najran/ al baha/ bisha) 10 trips per year
- solve scientiffic offices complaint
RESPONSIBLE FOR ALL BUSNIESS FMCG/PHARMA&MEDICAL
6. March1999-May2001as Sales&collction Representative in Eastern Region.
Purchising & Monitoring Stock
• 1999-2003 Bachelor degree of business Administration -Red Sea University -Sudan
• 1991-1993 Arabic Community College -Jordan Specialization Pharmaceutical Assistant
• 1990 high school certificate from Jordan
