DIRECTOR – Operations
TÜV Rheinland Group
Total years of experience :14 years, 6 Months
Developed, implemented, and communicated policies, standards and procedures within the organization to ensure consistency and alignment with the compliance requirements
Maintained accreditations and served as a liaison between the accreditation bodies and the company
Managed the compliance document control system to ensure all critical documentation is current, accessible and properly maintained
Collaborated with leadership, cross functional dept heads and external partners to facilitate compliance in all aspects of service offering
Advised and directed internal stakeholders and external partners on quality and regulatory matters
Maintained appropriate staffing levels to include hiring, training, employee performance
Directed my team of inspectors and project managers including setting objectives, performance management, technical and behavioral development, coaching, project oversight and employe relations
Recorded highest ever revenues of 3.95million USD for the department in 2023 (2.8million USD in 2021 was the previous best) with an EBITDA of 42%
Managed High Priority Projects for Amazon - worth 7million USD
Led cross functional team of Global Project Managers
Standardized processes and the deliverables across continents
Enhanced EBITDA from 18% in 2020 to 38% in 2022
Defined vision, strategy and the roadmap for Wireless/IoT - A 50million EUR venture
Developed Business Plans and Financial models for investments in 7 regions
Led the development of implementation plan and monitored its execution
Identified synergies, enhanced efficiencies in project implementation and ensured on-time delivery of the overall strategy
Partnered and collaborated with multiple stakeholders including HR, Finance, Controlling, Legal, Sales, Marketing and Operations to define, prioritize and achieve strategic objectives
Advised Directors, VPs and Executive Board on key business initiatives
Recognized and Managed risks and opportunities
Ensured compliance to the internal and accreditation policies
Drafted project reports and presentations for stakeholders and business partners regarding overall project progress
Acquired (M&A) 2 firms - In Germany and in Sweden
Designed and rolled out the process optimization plan for quality control and assurance
Developed process and equipment control system
Analyzed non-conforming quality control standards by utilizing Six Sigma analysis and redefined them
Ensured compliance among standards, process and real time practices
Designed Engineers Development Plan based on engineer profiling
Facilitated process enhancement for built-in quality at the Supplier facilities and reduced the defect outflow by over 90%
Setup systems and process for supplier parts quality control
Trained suppliers and vendors in Root Cause Analysis & QualityAssurance
1) Focused mainly on Strategy and Finance 2) Consulting project in Dubai - Albatha Group for a M&A