DevOps Consultant
NASS Technologies
Total years of experience :20 years, 5 Months
o IT Department received Sheikh Khalifa Award for Best Department in all UAE (2010).
o Part of the core Awards Preparation Committee for the SKGEP and was interviewed individually by the Awards Auditors, which was major reason for winning the award.
o Deployed and administered the federal authority’s Intranet Portal using SharePoint 2019 in conjunction with external vendor and IT team.
o Developed, deployed and supported complex workflows using Nintex, .Net and SharePoint.
o Nintex Projects include multiple workflows for Strategy, Information Technology, Communications and other departments.
o Deployed and administered the federal authority’s Intranet Portal using SharePoint 2016 in conjunction with IT team.
o Developed, deployed and supported custom web-parts using Visual Studio and MOSS.
o Developed and deployed mobile-aware intranet systems (approvals through mobile phones)
o Developed and released complex iOS app (universal for both iPhone and iPad)
o iOS app is a very streamlined app containing multi-language support, map integration, etc.
o Deployed and deployed custom workflows using SharePoint Workflow engine, InfoPath.
o Developed full applications using C#, ASP and ASP.Net and interfaced the same with the Intranet Portal.
o Projects include: Suggestion Management System (SharePoint Workflow engine), Employee Survey (InfoPath form with customized Arabic questions and customized survey results), Reference Number Survey (Classic ASP application with IP blocking), Petty Cash Request (MOSS/ASP.Net Workflow with multiple approvals and eSignature), and many more.
o Responsible for the administration and content management of the Intranet Portal.
o Coordinated the development and deployment of applications with the third party vendors.
o Interfaced the SharePoint Portal with various platforms, including Classic ASP, Jupiter DMS, and other third-part legacy applications.
o Responsible for handling user queries, complaints, suggestions, and troubleshooting.
o Responsible for third-party HRMS application (Civilsoft).
o Introduced the Authority’s staff to the Intranet Portal by conducting training workshops.
o Involved in complete software life-cycle of Intranet projects including Requirement gathering, resource planning, development, testing and deployment.
o Installed and deployed the Testing environment which is a mirror of the live portal.
o Responsible for backups, uptime, troubleshooting related to the Intranet Portal.
o Tested and Optimized the Portal in accordance with the Authority and International standards.
o Developed and deployed various inventory management and miscellaneous applets.
Developed and implemented the Yellow Pages-based website (Yellowbiznet.com) and Healthcare Portal (h2lmiracle.com).
Focused on minimizing the page load times, developing and deploying inventory management and miscellaneous applets. Managed the web content on the website(s).
Accomplished the optimization of databases and was recognized as the best contributor.
Supported Hewlett Packard all-in-One printers through Chat medium. One of the leading TSEs since the day of hitting the floor. Consistently surpassed the Customer Satisfaction scores and Productivity targets by a long way. Selected to support other agents, and in the special ‘SWAT’ group which did advanced fault finding and troubleshooting of unresolved issues.
•One of the most respected agents on the floor across all product lines.
•Topped the performance charts almost every month.
•Known for his perfect language, patience, empathy and spontaneity during his chat sessions.
•Provided technical inputs during client interactions and visits involving our clients from the USA.
•Won the holiday-rush season HAWKS award by topping both performance and productivity charts for two consecutive months
Was responsible for teaching C/C++ and Visual Basic.
•Also involved in developing the curriculum, and taught special batches of C/C++.
•Helped out in the Installing and Maintaining an Internet Café attached to the Institute.
•Experience in troubleshooting Internet Explorer, Windows installation, and Computer hardware.
First Class
First Class
SSC