Sharmilee Anandam

Office Manager at Dubai World

• United Arab Emirates - Dubai
• June 2007 to December 2019

Key responsibilities

 Oversee smooth and efficient running of all aspects of office administration, including but not limited to extensive diary management, travel arrangements and coordinating high-level meetings with Govt. Officials, Bankers and Board Members.
 Create and implement new administrative systems, and resolving employer challenges with innovative solutions.
 Organize company events & activities including special project closing dinners, lunches, team-building events and celebrations.
 Develop efficiency-enhancing workflow/process improvements that made it possible to accommodate increasing responsibilities necessitated by staff reductions.
 Prioritize task with proven ability to handle confidential information with utmost discretion.
 Coordinate with the accounting team and carry out financial transactions.
 Manage clerical staff and organize their duties.
 Establish employee goals, conduct employee performance reviews of direct reports / support staff to help maximize their contribution to the organization and to grow professionally.

EXPEDITOR at GROUP PROCUREMENT & CONTRACTS

• July 2007 to February 2009

Responsible for timely execution of contracts and purchase orders,
and to create and execute action plans by working closely with buyers
and suppliers to minimize or eliminate potential work barriers due to
no availability of materials, and to ensure a smooth and on-time
delivery of equipment / materials.
Key responsibilities
▪ Define vendor management processes up front (e.g.,
service-level agreements, processes, documentation, etc.)
before contract execution.
▪ Work with procurement management to identify performance
gaps and delays, and to ensure expediting issues are being
coordinated and resolved.
▪ Visit supplier facilities to monitor progress and discuss issues
regarding material or required documentation.
▪ Resolve quantity variances during monthly audits and
maintain accurate inventory records.
▪ Provide follow-up for overdue and incorrect deliveries,
including review of backorders.
▪ Work jointly with Accounts Payables for reclassification of
requisitions and purchase orders including blanket orders for
operational efficiency and optimal performance and payment
to vendors.
▪ Review and close all open orders more than 120 days of
product delivery.
▪ Provide assistance for resolution of vendor issues and
updates to vendor records.

Customer Care Executive at DU (

• United Arab Emirates
• February 2007 to May 2007