Sharon Alder, Executive Administrator and Executive Assistant to CEO Real Estate Development

Sharon Alder

Executive Administrator and Executive Assistant to CEO Real Estate Development

Wasl Asset Management Group

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Financial Accounts
Experience
23 years, 2 Months

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Work Experience

Total years of experience :23 years, 2 Months

Executive Administrator and Executive Assistant to CEO Real Estate Development at Wasl Asset Management Group
  • United Arab Emirates - Dubai
  • My current job since July 2014

Handle all administrative and assistant functions for the CEO and the department like:

• Devise and maintain office systems, including data management and filing
• Arrange travel, visas and accommodation for the CEO and Senior Management Team
• Take notes / minutes at meetings and provide general assistance during presentations
• Screen and handle all phone calls to the CEO office
• Meet and greet visitors at all levels of seniority
• Diary Management
• Written Communication Management on behalf of the CEO
• Carry out background research and present findings
• Produce documents, briefing papers, reports and presentations
• Organize and attend meetings and ensure the CEO is well briefed
• Liaise with clients, suppliers and staff
• Carry out specific projects
• Is responsible for accounts and yearly departmental budgets
• Take on responsibilities and work closely with Management
• Being involved in decision-making processes
• Primary point of contact for all employees and external parties on matters pertaining to the CEO office
• Project a positive and professional image of the company
• Coordinate and work with other internal departments to meet department goals and objectives and ensure a smooth working environment
• Direct point of contact for the department and responsible for inter-dependent correspondence and organizing department events
• Handle and manage all aspects of the department concerning stationary, administration requirements, furniture, new joiners’ co-ordination etc.
• Prepare Department budget including manpower budget and handle department payments.

Head Luxury Consultant at Coffee Communications Solutions
  • India
  • March 2008 to June 2011

• Conceptualising and execution of key PR projects
• Advise with regards to Brand Building and PR activities
• Organising Press Conferences
• Preparation of Press Releases and Press Kits
• Event conceptualisation, planning and execution
• Conducting press Familiarisation (FAM) trips
• Coordination of press coverage
• Brand Turnaround
• Train and guide new staff and team members

Public Relations Executive at Louis Vuitton
  • India - Mumbai
  • April 2006 to January 2008

• Handled PR for the brand in India
• Understand and communicate Core Values of the brand
• Ordering, organising and maintaining Press kits and stationary
• Prepare reports and maintain databases
• Give presentations to management and colleagues
• Arrange and plan press/media coverage in the national press
• Work within strict global guidelines
• Plan and execute high level events at par with global events of the brand
• Customer Relationship Management (CRM)
• Know Your Customer (KYC)
• Planning and executing Press days
• Travelling as a representative of the brand on press junkets and editorial shoots wherein the brand was the core focus
• Various administrative functions
• Effective communication within a multicultural work environment
• Manpower planning and travel coordination for the local office/store

Customer Service Executive at Emirates
  • India - Mumbai
  • October 2002 to March 2006

• Provide superior service to customers /passengers in person and over the telephone
• Organize office operations and procedures
• Handling details of highly confidential information of customers / passengers
• Trained and updated team on various system updates etc.
• Led teams and took independent decisions
• Managed First and Business class team at Dubai Airport
• Maintained a high image of the company with regards to code of conduct, company image and grooming.

Customer Service Executive at DNATA
  • United Arab Emirates - Dubai
  • May 2000 to October 2002

• Provide superior service to customers /passengers in person and over the telephone
• Organize office operations and procedures
• Handling details of highly confidential information of customers / passengers
• Trained and updated team on various system updates etc.
• Led teams and took independent decisions
• Managed First and Business class team at Dubai Airport
• Maintained a high image of the company with regards to code of conduct, company image and grooming.

Customer Service Executive at Jet Airways
  • India - Mumbai
  • February 1998 to April 2000

• Provide superior service to customers /passengers in person and over the telephone
• Organize office operations and procedures
• Handling details of highly confidential information of customers / passengers
• Trained and updated team on various system updates etc.
• Led teams and took independent decisions
• Managed First and Business class team at Dubai Airport
• Maintained a high image of the company with regards to code of conduct, company image and grooming.

Education

Bachelor's degree, Financial Accounts
  • at University of Mumbai
  • March 1997

Specialties & Skills

Communication Skills
Public Relations
Team Leadership
Luxury Goods
Customer Service
• Effective Communication • Customer Relationship Management • Luxury Retail Operations & Branding •

Languages

English
Expert
Hindi
Expert

Hobbies

  • Travelling, Reading, Fashion Fitness