Sharon Alder

Handle all administrative and assistant functions for the CEO and the department like:

• Devise and maintain office systems, including data management and filing
• Arrange travel, visas and accommodation for the CEO and Senior Management Team
• Take notes / minutes at meetings and provide general assistance during presentations
• Screen and handle all phone calls to the CEO office
• Meet and greet visitors at all levels of seniority
• Diary Management
• Written Communication Management on behalf of the CEO
• Carry out background research and present findings
• Produce documents, briefing papers, reports and presentations
• Organize and attend meetings and ensure the CEO is well briefed
• Liaise with clients, suppliers and staff
• Carry out specific projects
• Is responsible for accounts and yearly departmental budgets
• Take on responsibilities and work closely with Management
• Being involved in decision-making processes
• Primary point of contact for all employees and external parties on matters pertaining to the CEO office
• Project a positive and professional image of the company
• Coordinate and work with other internal departments to meet department goals and objectives and ensure a smooth working environment
• Direct point of contact for the department and responsible for inter-dependent correspondence and organizing department events
• Handle and manage all aspects of the department concerning stationary, administration requirements, furniture, new joiners’ co-ordination etc.
• Prepare Department budget including manpower budget and handle department payments.

• Conceptualising and execution of key PR projects
• Advise with regards to Brand Building and PR activities
• Organising Press Conferences
• Preparation of Press Releases and Press Kits
• Event conceptualisation, planning and execution
• Conducting press Familiarisation (FAM) trips
• Coordination of press coverage
• Brand Turnaround
• Train and guide new staff and team members

• Handled PR for the brand in India
• Understand and communicate Core Values of the brand
• Ordering, organising and maintaining Press kits and stationary
• Prepare reports and maintain databases
• Give presentations to management and colleagues
• Arrange and plan press/media coverage in the national press
• Work within strict global guidelines
• Plan and execute high level events at par with global events of the brand
• Customer Relationship Management (CRM)
• Know Your Customer (KYC)
• Planning and executing Press days
• Travelling as a representative of the brand on press junkets and editorial shoots wherein the brand was the core focus
• Various administrative functions
• Effective communication within a multicultural work environment
• Manpower planning and travel coordination for the local office/store

• Provide superior service to customers /passengers in person and over the telephone
• Organize office operations and procedures
• Handling details of highly confidential information of customers / passengers
• Trained and updated team on various system updates etc.
• Led teams and took independent decisions
• Managed First and Business class team at Dubai Airport
• Maintained a high image of the company with regards to code of conduct, company image and grooming.

• Provide superior service to customers /passengers in person and over the telephone
• Organize office operations and procedures
• Handling details of highly confidential information of customers / passengers
• Trained and updated team on various system updates etc.
• Led teams and took independent decisions
• Managed First and Business class team at Dubai Airport
• Maintained a high image of the company with regards to code of conduct, company image and grooming.

• Provide superior service to customers /passengers in person and over the telephone
• Organize office operations and procedures
• Handling details of highly confidential information of customers / passengers
• Trained and updated team on various system updates etc.
• Led teams and took independent decisions
• Managed First and Business class team at Dubai Airport
• Maintained a high image of the company with regards to code of conduct, company image and grooming.