SHARON RACHEL ORETA

• Managed end-to-end sales coordination including customer
inquiries, receiving LPOs, sending quotations, and order
processing.
• Prepared and issued Proforma invoices, Tax Invoices,
Commercial Invoice, Delivery Notes & sending order
acknowledgements for customers acceptance.
• Coordinated with Accounts, Procurement, Warehouse, and
Logistics teams to ensure smooth & timely deliveries, to
update the customers for their order status and follow up
payments.
• Operated ERP systems (Orion & Oracle Fusion) for order
management, Quotation, DN & invoicing and generate
reports for receivables, SOA & Pending orders ETC.
• Monitored receivables and prepare aging sales report,
• Sending SOA to customer and conducted payment follow
ups by emails and calls to ensure the payment will be
collected within the Agreed payment terms. Processing Sales
return, issue credit notes and refunds when needed,
• Supporting audits by providing AR documentation.
• Handled Letter of Credit (LC) documentation, Warranty
issuance and maintained customer portal updates such as
ASN & Uploading Tax invoices on time.
• Managed complaints & product returns, warranty claims, to
coordinate it to after-sales service team.

• Managed end-to-end sales coordination for Vitamin Well
beverages, Barebells MilkShakes & Protein Bars, ensuring
smooth order processing and timely delivery
• Handled direct client communication (calls & emails) for
order confirmation, pricing, and follow-ups, maintaining
strong customer relationships
• Processed LPOs, invoices, and sales orders accurately using
ERP system
• Coordinated closely with warehouse and logistics teams to
track deliveries and resolve any order issues
• Monitored order status and ensured on-time dispatch and
delivery to clients
• Maintained and updated sales records, customer database,
and reports using ERP(Focus) and Excel
• Worked independently in managing daily sales operations
and meeting deadlines
• Ensured proper documentation and filing of all sales
transactions and delivery records

• Coordinated travel arrangements, including flights,
accommodation, and itineraries for the staff & the owner.
• Acted as a liaison between management and household
staff, Supervise, train and manage an entourage of
household staff (cooks, maids, drivers, housekeeper.) for Al
Hamra Hotel Apartment in Ras Al Khaima, Golden Mile 1 &
Palm Jumeirah Villa,
• Develop shopping lists for all household requirements both in
UAE & Abuja, Nigeria to Ensure that supplies are always
replenished, and spares are stocked.
• Coordinate with various contractors, suppliers/vendors,
service people for maintenance of their properties in Dubai &
RAK to Ensure supervision is provided and the best quality of
work is achieved with adherence to all household standards
and expectations.
• Carry out administrative duties like handling petty cash,
paying all kinds of bills, prepare payroll & released staff
salaries and maintaining staff records/Company documents
and other records where needed.

Responsible in Timekeeping & Process Payroll, Monitors Accumulative Leaves, Prepare Sales Invoice local and International, Do bank Reconciliation, Bookkeeping and Subsidiary ledger and assisted the accountant.

• Assisted with account opening documentation and data
entry
• Verified customer identification and records
• Filed and tracked cheques by serial number
• Supported issuance of ATM cards and passbooks