شذى حداد

 Shareholders Department
- Handle all issues related to Shareholder Affairs Department including:
- Monitor the implementation of rules and regulations of Public Shareholding Companies as per:
- Ministry of Industry and Trade (Companies Control Department)
- Securities Depository Center
- Amman Stock Exchange
- Jordan Commissions Securities (Companies Governance) and make sure BOD, management and all departments apply accordingly.
- Managing shareholders’ transactions and information according to SDC system.
- Maintaining high shareholder satisfaction.
- Prepare reports, circulars and reminders in case of new rules and / or violations and suggest solutions
- Prepare daily, monthly, yearly reports
- preparing of Annual Report
- Handle all issues and arrangements related to General Assembly Meeting
- Other duties as assigned
- Dividends distribution.

 Corporate Communication and Public Relations Department :
- Assist in planning and carrying out of corporate events.
- Keep track of advertisers.
- Write press releases, local, national and international publications
- Handle enquiries from a range of local and national media
- Responsible for Internal corporate branding
- Establishing and maintaining extensive positive cooperative relationships with the media.
- Carry out program logistics including procurement of supplies.
- Managing hotel accommodations, transportation, Visa, tickets for the Board of Directors members and Bank staff.
- Allocating, distributing and monitoring the budget for the Corporate Social Responsibility budget.

 Administrative Affairs Department
- Administration & BOD issues
- Procurement & Logistics
- H.R & Staff issues
- Operations

Maintenance centralized contact list including staff, program visitors and partners.
Prepare documents required for international staff and visitor, visas, work permits, residencies and other related personal requirements stipulated by Jordanian government.
Receive, log, and follow up on request form staff for space, accommodation and supplies.
Renew, terminate staff residencies, lease agreement and receive or handover the premises.
Review and verify the lease tracking sheet.
Review and verify bill receive for facilities (office, guest house, permanent residencies, including utilities).
Review and verify the utilities tracking sheet.
Manage hotel bookings as required for visiting staff, consultants etc.

Duties as Head of Insurance Department:
- Issuing policies for the financed vehicles and renew all policies for the next year.
- Review and verify vehicles reports upon the new ending dates.
- Follow up vehicles claims in line with the insurance companies and clients.
Duties as Office Manager:
- Arranging meetings \[Board, Committee, and General Assembly Meetings\].
- preparing meeting’s agenda and invitations.
- Attending Ordinary and Extra-Ordinary General Assembly meeting and taking the minutes.
- following up with Amman Stock exchange, Securities Commission, and Securities Depository Center for all related issues.

Duties as Head of Insurance Department:
- Issuing policies for the financed vehicles and renew all policies for the next year.
- Review and verify vehicles reports upon the new ending dates.
- Follow up vehicles claims in line with the insurance companies and clients.
Duties as Office Manager:
- Arranging meetings \[Board, Committee, and General Assembly Meetings\].
- preparing meeting’s agenda and invitations.
- Attending Ordinary and Extra-Ordinary General Assembly meeting and taking the minutes.
- following up with Amman Stock exchange, Securities Commission, and Securities Depository Center for all related issues.

- Helping Customers to resolve their complaints and answer their question.
- Analyzing Client’s Information.
- Issuing insurance policies for individual or a corporation in (Motor, Travel, and accident.
- Good Knowledge in Marine and Fire Insurance.
- Handling all office jobs

Jan, 2011 - Dec, 2011 Office manager and human resources manager Al balora car trading company - Jordan

June, 2009 - August, 2009
Internship at the GPS Department
Genie Soft - Jordan \[www.genie-soft.com\]
* Designing maps for the GPS system to be implemented for Jordan.