Director
Jinionline Technical Services
Total years of experience :19 years, 4 Months
Managed the entire operations for the company. Servicing the US market for home users
Set up & managed the MICE business for the company
Responsible for a business unit set up for recovering over $88 million of charged off insurance debt
Managed the india site for the entire recoveries / debt management business for the organization.
Responsible for an entire business unit comprising of 600 employees. Managed the early stage collections business for a top US Bank
Managed a team of individuals responsible for customer service for all corporate card holders of American Express in the US market.
Managed a team of individuals responsible for account receivables for private label credit cards financed by GE Capital for the US market.
Worked with the front desk, Reservations & Club floor. Handled customer movement & issue resolution