Country Senior Executive (Manager) - Sales & Business Development for Liberia (West Africa)
Dubai Auto Gallery Group
مجموع سنوات الخبرة :8 years, 5 أشهر
Key Result Areas as Dubai Auto Gallery - Manager - Sales & Business Development, Liberia
Managed the entire Sales & Operation channel owned the responsibility of P & L
Planned & Executed strategies to generate revenue for the company in Entire Country
Steered resource planning, hiring and induction of members for sales & Operation teams in the country
Enforced program, operation and personnel policies to streamline the process
Led and coordinated for operations while focusing on maximum productivity with adequate resources
Analyze monthly/yearly TIV movements, market share & environment
Design and implement a strategic plan for Sales, Marketing & Network Development
Exploring business growth opportunities and planning new city launches based on the demand planning &
forecasting
Ensure Quarterly operating budgets are managed within targets
Budgeting - monthly & quarterly reviews, re-forecasts, P&L
Setting sales objectives on weekly and monthly level, organize and attend sales meetings, maintain relationship with
key accounts
Customer Engagement:
Execute regular structured interactions with customer to understand their requirements towards sales & after-sales
along with pro-active resolution of customer concerns
Execute Loyalty Enrollment & Facilitate for Redemption
Market Intelligence:
Maintain MIS on regular basis
Track competition activities & formulate action plan to retain & enhance Key Customer base
Analyze Competition product performance and keep the internal team abreast of the happenings
Project Undertaken:-
Joined Business with Two finance companies
Help Companies for Operation and revenue generation with us for finance in Nimba and Grand Bassa
Market survey & Identify the business location
Planned & Executed strategies to generate revenue for the company
Steered resource planning, hiring and induction of members for sales & Operation teams
Profit & Loss Analysis
Highlights:
Highest ever Market share reached 25% to 37% in Liberia and 33% to 68% in Montserrado in FY’23
Highest Sales of 125 CC bikes 2736 Units in Year’23
Established Finance Company in Country
Appreciated with promotion with Manager Sales & Business Development after Successfully Developed 3s (5)
and town expansion in short period of time (3 Month)
Highlights:
Highest ever Market share reached 25% to 37% in Liberia and 33% to 68% in Montserrado in FY’23
Highest Sales of 125 CC bikes 2736 Units in Year’23
Established Finance Company in Country
Appreciated with promotion to Senior Executive after Successfully Developed 3s (5) and town expansion in short
period of time (3 Month)
Key Result Areas:-
Driving sales volumes/market share of the entire CV of Bharat Benz- Trucks & Tippers across Palwal Belt
Territory mapping, Design and implement a strategic plan for Sales
Driving demand generation activities like sales promotions, customer meets, fuel trials, and schemes in the market
place
Reviewing vehicle billing, payment collection and accounting, and ensuring optimum rotation of funds
Building and maintaining healthy business relations with Brand Partners, ensuring maximum customer satisfaction in
an expressive manner
Translating the strategic goals into retail operational plans for achieving the required targeted growth in sales and
profit; identifying & optimizing promotional opportunities and ensuring that these are coordinated with wider mind
promotions and campaigns
Using open feedback mechanisms from the operations team with other departments to ensure the integration of the
retail strategy with other activities
Customer Engagement:
Execute regular structured interactions with customer to understand their requirements towards sales & after-sales
along with pro-active resolution of customer concerns
Execute promotional activities including service camps, Training Programs for Drivers & Mechanics & Customer
Meets
Implement the Key Account Initiatives Portal usage, On-line payment, Reminder Module, Complaint Escalation
Mechanism and Loyalty Program
Market Intelligence:
Maintain MIS on regular basis
Track competition activities & formulate action plan to retain & enhance Key Customer base
Analyze Competition product performance and keep the internal team abreast of the happenings
Highlights:
Started with scratch in assigned area
Steered efforts and registered all time highest sales in Q4 - 2020-2021
Devised effective strategies to attain highest market share in North India
Seeded the BharatBenz to all competitor key accounts in assigned area
Growth Path/Scope:
Dec’2016 - Sept‘2017: Sales Executive - LCV Trucks | Faridabad, Haryana | Mahindra Truck & Bus Division
Sept’2017 - May’2020: Senior Sales Executive - LCV Truck | Faridabad & South Delhi | Mahindra Truck &
Bus Division
Highlights:
Started with scratch in assigned area
Reached market shared 0% to 11%
Part of Designing and implementing of Udaan tracker (Sales Tracker) in assigned area to national level
Key Responsibilities
Mapping of territories segment wise, application wise & potential wise
Negotiation & convincing customer for finalize the deal
Sales forecasting for existing range of models / products.
Sales and Marketing of through local dealers to achieve the targeted sales level of the region
Supporting and guiding service team to improving productivity & quality thereby setting aggressive Customer
satisfaction
Identify & deal with strategic customers (Key Accounts &Retail)
Planning & Execution of ATL & BTL Activity
Guiding Channel Partners to develop secondary Sales/Service network
Working with senior to guide dealer for handling Key Accounts queries regarding sales and service
Develop sustainable relationships with customers
Continues process improvement as per the feedback from customers and other sources
Conduct meetings of the segment customers like transporters, C & F agents & materialize deals by workingout group deals.
Training & working on creating OPECO’s, Valueselling and process
Work out schemes with financiers for increase the sales
Act as an interface between the Product development / Marketing team and the end customers
Gauge and give inputs regarding the customer expectations through timely reports to product development / Marketing team
Train, motivate and develop the channel partner’s sales team
Customer Engagement:
Execute regular structured interactions with customer to understand their requirements towards sales & after-sales along with
pro-active resolution of customer concerns
Execute promotional activities including service camps, Training Programs for Drivers & Mechanics & Customer Meets
Implement the Key Account Initiatives Portal usage, On-line payment, Reminder Module, Complaint Escalation Mechanism and
Loyalty Program
Execute Loyalty Enrollment & Facilitate for Redemption
Market Intelligence:
Maintain MIS on regular basis
Track competition activities & formulate action plan to retain & enhance Key Customer base
Analyze Competition product performance and keep the internal team abreast of the happenings
New Vendor Development, Price Negotiation with vendor, PO releasing, Material Delivery and Payment etc.
Negotiating with the vendors for Rate, Delivery and PaymentTerms
Material Management.
Planning for daily consumable material for next one month. Billing status, making thecomparative statement.
Ensure the quality & quantity of material purchase and making the required data.
Creating different reports as required by Management.
project:- ECO Friendly Power Generation - Generation of Electricity EXTRACURRICULAR ACTIVITIES &ACHIVMENTS Won the prize of Most Popular Head of The Year Head of the Informalz committee in 2015 - 2016 Sub Head of the Informalz committee in 2014 – 2015 Member in Informalz committee in 2013 – 2014 Member in Informalz committee in 2012 - 2013