Shazma Ahmed, SAP Functional Consultant

Shazma Ahmed

SAP Functional Consultant

Al sayer group

Location
Kuwait - Al Farawaniyah
Education
Bachelor's degree, Computer Science
Experience
9 years, 7 Months

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Work Experience

Total years of experience :9 years, 7 Months

SAP Functional Consultant at Al sayer group
  • Kuwait - Al Kuwait
  • My current job since August 2016

leading the team of service sector at Al sayer group. handling all the major issues and upgrades conductors in SAP. solving issues relating to users and customers on SAP DBM side.

Software Engineer at TechMahindra
  • India - Pune
  • June 2014 to April 2016

ASM (Application Support and Maintenance) for Mobistar Belgium in OSS & Tools and Web Services Mobistar is the second largest of Belgium's three mobile telecommunications operators. It competes with Proximus, owned by Belgian state owned telcoBelgacom, and Base, a subsidiary of Dutch KPN. To support their operations and business, Mobistar has large and complex IT systems. As an Associate Software Engineer for the ASM project- • Support the application and maintenance. New development based on the customer requirements. Skill Set: 1) Hands on experience in Groundworks application (Cacti) a networking tool. 2) Experience in database design, data extraction, transformation and writing procedures, functions and triggers data from large and complex data sources using Oracle and Mysql. 3) Has good Experience in maintenance activates like adding special features, enhancement, trouble shooting and bug fixing. 4) I also have good experience of Web Development. By combining strong technical expertise with excellent communication skills and an understanding of business processes. maintenance. New development based on the customer requirements. Skill Set: 1) Hands on experience in Groundworks application (Cacti) a networking tool. 2) Experience in database design, data extraction, transformation and writing procedures, functions and triggers data from large and complex data sources using Oracle and Mysql. 3) Has good Experience in maintenance activates like adding special features, enhancement, trouble shooting and bug fixing. 4) I also have good experience of Web Development. By combining strong technical expertise with excellent communication skills and an understanding of business processes. 5) Analyze all customer requirements and prepare effective solutions. 6) Gather knowledge of all customer requirements and integrate all telecom components. Develop all test strategies and procedures for all OSS work and provide support to all fault analysis on programs. 7) Perform troubleshoot on all processes and resolve all issues in network and develop all associate manuals and data designs. 8) Monitor all live networks and provide upgrades to all processes and integrate all third party products into network. 9) Gather knowledge for customer requirements and develop tools and scripts and prepare technical proposals for all clients. 10) Ensure 24x7 supports to all technical team and ensure efficient delivery of all projects. 11) Excellent interpersonal skills and teamwork. Enthusiastic and Quick to learn new applications, tools and willing to take individual responsibilities. Environment: Unix, PLSql, Web Services Achievements: Awarded the BRAVO award for application maintenance. "There were many escalations from Mobistar for Cacti support on Groundworks and this application was being planned to be taken out of Mustung engagement. I had learned this application and worked on most critical issues with Franck (Client) and also ensured that these issues are delivered within expected timelines."

Education

Bachelor's degree, Computer Science
  • at SGSITS
  • May 2014

• MAJOR PROJECT: Title: Design and Development of an E-Shopping System using Business to Customer Model The Objectives of this project is to design an E-Shopping System using business to customer Model which facilitate online purchase through shopping cart which is provided to the user. As more and more business houses are implementing websites providing functionality for performing E-Shopping over the web. An online store is a virtual store on the Internet where customers can browse the catalog and select products of interest. The selected items may be collected in a shopping cart. At checkout time, the items in the shopping cart will be presented as an order. At that time, more information will be needed to complete the transaction. Usually, the customer will be asked to fill or select a billing address, a shipping address, a shipping option, and payment information such as credit card number. An e- mail notification is sent to the customer as soon as the order is placed. • MINOR PROJECT: Title : Railway Card System Its prime aim is to decrease the corruption to some extent by replacing the current reservation system by introducing a railway card system, in which all the functionalities will be carried out through the card only. Under this project we have used the concept of VISUAL BASIC for better learning and understanding by implementing these concepts. • INDUSTRIAL TRAINING: Organization :Silicon Technology, Indore (MP) Description : Android Duration : 45 days (May-June 2013)

Specialties & Skills

SAP ERP
Core Java
Application Support
web design
software development
network application management
release management
application maintenance
SAP Auto DBM
SAP HCM

Languages

English
Expert
Hindi
Native Speaker
French
Beginner
Urdu
Intermediate

Training and Certifications

SAP CERTIFIED HCM consultant (Certificate)
Date Attended:
February 2020
SAP SALES AND DISTRIBUTION APPLICATION CONSULTANT (Certificate)
Date Attended:
November 2020
SAP HANA ASSOCIATE CONSULTANT (Certificate)
Date Attended:
May 2020

Hobbies

  • sketching, cartooning