Technology Enhanced Learning Systems Manager
University of Reading
Total des années d'expérience :20 years, 4 Mois
Utilizing strong analytical skills to evaluate current learning technologies used by the University and identify areas for improvement that support educational objectives and enhance user experience. Evaluating potential new learning technology systems, providing recommendations for their adoption, and assessing their features, functionality, and administration while maintaining effective vendor management skills.
• Leading upgrade of Blackboard VLE, setting up project structure, assigning workstream leads, establishing key metrics of success, and ensuring successful delivery.
• Managing user testing and acceptance of changes ensuring the successful integration of these technologies.
• Collaborating with academic and support staff to manage electronic assessment systems and processes.
• Documenting and improving workflows and procedures related to learning technology systems and services.
• Managing complex issues and suggesting solutions by applying analytical and problem-solving skills.
• Coordinating the production of functional support guides and contributing to employee training,
• Collaborating with IT, schools and international campuses to ensure effective communication across teams.
• Developing reporting processes, providing statistics and usage reports to inform decision-making processes.
The International Organization for Women and Development, Inc (IOWD) is a non-profit charity dedicated to providing underserved women and children in low-income countries with free medical and surgical services and care. Providing strategic guidance and expertise in designing and implementing effective digital learning solutions.
• Identified learning needs and technologies that can be used to maximise their reach in developing countries.
• Conducted an LMS review based on requirements and selected Moodle Cloud as a viable solution.
• Customised Moodle LMS and developed online courses with live classes, assessment and certifications.
• Provide continuous training, support and instructional design consultation to members of the charity.
Gather operational information for analysis, design management strategies in line with business objectives and optimise efficiency. Spearhead major projects, outline project deliverables, prepare progress reports for Senior Management, and drove continuous improvements across communication channels.
• Initiated electronic patient records with healthcare framework whilst streamlining value realization.
• Selected to restructure storytelling process of projects to assure better understanding in clients of business processes.
Arranged programs and activities in line with business objectives. Operated new programs, compiled budget, administered relevant documentation, and assessed risks. Secured funding for programs, encouraged adherence to policies and procedures, and defined change management functions. Attended meetings with stakeholders to determine project outcomes. Prepared reports for Senior Leadership. Superintended marketing team.
• Successfully saved over $80K through development of 13 online courses with software updates.
• Recruited and trained new team of 12 learning associates.
• Introduced value-based marketing programs for three key clients with over 100 facilities.
• Produced over 80 change and marketing videos, with value books and infographics.
Directed content development, resolved client queries and issues, supported business development activities, and led daily learning operations. Assessed gaps, partner with internal departments in collecting of learning materials, determined learning outcomes, and defined course with required materials. Aligned business objectives with training outcomes.
• Coached and trained over 1.5K Healthcare professionals.
• Delivered nine online courses with MOOCS and ADDIE.
• Devised QR code project for mobile blended curriculum to train 1K clinicians in one month.
• Created strategies for Super User, E-Learning, and Adoption programs.
Fostered positive rapport with clients, arranged meetings, sourced new e-business opportunities, and oversaw development of marketing initiatives. Conducted market research, enhanced sales volumes, drafted proposals, and represented company at industry events. Facilitated employee training and coaching. Ensured student expectations were exceeded.
• Accomplished course completion of 10% of online delivery across eight curriculum areas.
• Delivered 70% of online course for functional skills, such as Mathematics and English.
• Developed three MOOCS for team of 14.
Directed full capability of all learning platforms, integrated relevant tools and systems, designed curriculum and assessments, and piloted instructional design function. Partnered with subject matter experts, drafted reporting templates, communicated with technology vendors and partners, established cross-functional teams, and operated learning technology. Allocated tasks, appraised staff performance, and supervised team.
• Formulated new onboarding program for over 350 distance-based students.
• Utilised Moodle LMS, online assignment submission, video, and blogging to support over 4K students.
• Integrated E-Resources and E-books library management into Moodle LMS.
• Assisted in roll-out of new interactive technologies and software.
Selected to teach student in Riyadh at international school. Delivered American Curriculum for students in grades one to three, oversaw English/Maths/Science subjects, utilised interactive whiteboards and teaching platforms, and supported staff and management in LMS, and taught over 90 students. Created interactive learning materials and ensured students received quality education.
• Promoted independent learning with students by coaching students in setting goals.
• Spearheaded self-organised learning environments whilst establishing online resources.
• Converted 10 assessments to online platform for easier access and results review for teachers.
Led full capability of all learning platforms, integrated relevant tools and systems, developed curriculum and assessments, and coordinated instructional design function. Collaborated with subject matter experts, drafted reporting templates, liaised with technology vendors and partners, built cross-functional teams, and managed learning technology. Delegated tasks, monitored staff performance, and supervised team.
• Successfully transitioned over 800 assignments across eight curriculums to online Moodle and Turnitin Submissions.
• Facilitated training of over 300 teaching and support personnel in Moodle Courses.
• Created four courses for compliance training with Moodle.
Baluchistan University of IT, Engineering & Management Sciences, Quetta, Pakistan. Role highlights:
• Lectured in Faculty of ICT in E-Commerce, Social Media, Analytics and Online Marketing
• Delivered introductory sessions on blended learning to 40+ lecturers and professors
• Developed E-Learning strategy and recruited project team for LMS delivery
• Lesson planning for L2 & L3 ICT and teaching up to 25 students per class
• Moodle administration and course development for blended delivery
• Initial Moodle implementation, user enrolment and configuration
• Developed 6 online marketing courses consisting of videos, quizzes and assignment submission
Inventory project across 24 on/offshore oil rigs and support implementation of new SAP system. Role highlights:
• Designed and developed e-learning courses around use of new software, health and safety in a warehouse, work etiquette, the use of personal digital assistants and onboarding 36 inventory specialists