system/network engineer
al yamama company
Total years of experience :7 years, 0 Months
Troubleshooting reported problems of clients using remote support and on-site visit.
Installation, Configuration and Administration of AD, DNS, DHCP, WSUS, WDS and IIS.
Installing, configuring and administering the OS like Microsoft Windows XP, Vista, Windows 7, Windows 8, Windows 2000, 2003 & 2008 server.
Experienced in migrate and upgrade OS like windows 2000, 2003, 2008 server.
Installing, configuring and troubleshooting the Microsoft Exchange Server & MS Outlook.
Installing, Configuring & Troubleshooting Network printers, Plotter and USB Laser printer.
Installing and managing antivirus Servers & clients like Symantec (SSC) and etc.
Remote support to clients using Remote Desktop and VPN support.
Experienced in handling OS related queries like users account problems, folder sharing, corrupted Operating System, File recovery, printers and plotters problem.
Proficiency in creating Group Policies for Users & Computer depend on their Responsibility of works.
Experienced in providing a solution for network (LAN) related issues. Develop and maintain LAN/WAN, Internet, and wireless communication networks.
Proficiency in Installation, Configuration, Troubleshooting and Administrating of switches, wireless access points, DSL routers and modems.
Installation Configuration and Troubleshooting Maximo 4.1 & Maximo 4.1.1 i Systems which is used for Asset Management of Operation & Maintenance.
Preparing automated reports using Crystal report for users to get up to date data from the SQL Database.
The responsibility also includes co-ordination with the various teams like Network, and DB for resolving respective problems within the SLA time.
Plan and implement networks using hubs, routers, switches and other networking hardware and software.
Keeping up-to-date all type of operating system update and fixing latest security patch.
Experienced in Installing Configuring DVR (Digital video recorder) & NAS (Network attached storage device.)