Sheila Abrenica, Customer Service Representative

Sheila Abrenica

Customer Service Representative

Teletech

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Bachelor of elementary education Major in SPED
Experience
1 years, 1 Months

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Work Experience

Total years of experience :1 years, 1 Months

Customer Service Representative at Teletech
  • Philippines
  • May 2014 to May 2015

 Operate as the lead point of contact for any and all matters specific to your customers.
 Submit regular report to superior and coordinate with other concerned entity.
 Account Management of Telstra Credit Management, an overseas based company.
 Ensure the timely and successful delivery of our solutions according to customer needs and objectives.

Education

Bachelor's degree, Bachelor of elementary education Major in SPED
  • at Kolehiyo ng Lungsod ng Lipa
  • April 2013

Special Educator with vast experience adapting and modifying general education curriculum to enable student success. Technical specialist with expertise integrating assistive technology and multimedia into classroom setting. Vocational Rehabilitation Counselor and Vocational Evaluator skilled at interpreting assessment results, implementing action plans, and collaborating with others. Also, a professional with background on account management and customer service relation may it be with the same nationality or with individuals from another race or nationality.

Specialties & Skills

Able to perform each essential duty satisfactorily

Languages

English
Expert