Sheila Ambiah, Housekeeping

Sheila Ambiah

Housekeeping

House

Location
United Arab Emirates - Dubai
Education
Diploma, Standardization and Certification
Experience
5 years, 1 Months

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Work Experience

Total years of experience :5 years, 1 Months

Housekeeping at House
  • Oman - Sohar
  • August 2015 to February 2017

•Clean rooms, locker rooms, restrooms, lounges, corridors, hallways, stairways, and other work spaces of the organization while keeping the prescribed health and hygiene standards.
•Ensure perfect working of the tools and equipment employed to execute high quality work.
•Replenish food supplies, restroom equipment, bed linens, kitchen items, room accessories, and writing supplies.
•Make beds and change bed sheets twice a day besides providing laundry services.
•Use squeegees, cleaners, and other equipment to dust, clean, and polish window panes and glasses, mirrors, glass partitions, walls, furnitures, house items, fixtures, mattresses, etc.
•Monitor the security of customers' belongings and safety of the delegated areas by sincerely. conducting the regular checks. Besides, reporting found articles, thefts, including construction and electrical damages.

Hostess at Ziwa Beach Resort
  • Kenya
  • June 2013 to July 2015

 Keep the customers as comfortable as possible.
 Act as an intermediary between the kitchen and
restaurant staff.
 Monitor the status of each table and provide
guests with the menu.
 Welcome and lead guests to their tables.
 Answer phone calls and take reservations.
 Provide report on the daily activities in the facility.
 Make guests comfortable while waiting for their
orders.

Hostess at Coastgate Hotel
  • Kenya
  • February 2012 to May 2013

• Greet guests and patrons personally as they enter into the establishment.
• Receive and record dining reservations on the telephone.
• Ensure the proper setup of dining and service areas.
• Offer appropriate seats using truly personable demeanor.
• Politely request guests to wait in waiting area if no table is available.
• Ensure neatness and cleanliness of stations.
• Present menus, make recommendations and take orders.
• Ensure the quantity of food is sufficient to cater to the number of guests.
• Relay orders to the kitchen and ensure all orders are filled in a timely and accurate fashion.
• Maintain clean and organized tables and work area.
• Assist room service staff when needed.

Education

Diploma, Standardization and Certification
  • at KCA University
  • December 2011

Specialties & Skills

Customer Handling
EFFECTIVE COMMUNICATION
Problem Analysis
Decision Making
Conflict Resolution
Communication skill
Problem Solving

Languages

English
Expert

Hobbies

  • Creative writing
  • Dancing,Reading
    Won a dancing competition.