Store Manager
Techlink Systems LLC
Total years of experience :15 years, 0 Months
Management of all store operational issues, to include store housekeeping, store administrative duties, inventories, price changes, etc.
Resolve customer problems or complaints by determining optimal solutions.
Ensure interior and exterior of store is maintained to company standards.
Motivate the team giving outstanding customer service for achieving monthly target of the company.
Encourage store employees to take ownership for their performance and career development plans, follow up on a regular basis.
Provide exceptional customer service and ensure the employees also provide the same level of service.
Communicate, execute, and manage marketing and merchandising programs.
Conduct regular store meetings.
Identifies current and future customer requirements.
Manage store revenue, including cash handling, deposit reconciliation and delivery of deposits to bank.
Responsible for preparation of work schedules.
Develop and implement employee performance evaluations and improvement plans.
Guiding and mentoring the team.
Protects employees and customers by providing a safe and clean store environment.
Maintains the stability and reputation of the store by complying with legal requirements.
Maintain stock, supplies, inventories, RMA by using epromis ERP software
Responsible for increasing sales volume and meet assigned target every month.
Maintaining awareness of competitors' performance
Send the stock and sales report to the seniors everyday
Gathering information on customers' reactions to products
Responsible for responding to the customer inquiries and requests.
Give the information to customers about product regarding to its use, care and operation.
Responsible for keeping the records of sales, purchase and payment.
Maintaining and developing relationships with customers.
Attend the company meetings and trainings
Answer customer queries regarding the store and the merchandise.
Helps customer make selections by building customer confidence, offering suggestions and encourage purchase of shoes.
Provide information about warranties, manufacturing specifications, care and maintenance of merchandise and delivery options.
Recognize and monitor security issues.
Arrange and display merchandise.
Visit mobile phone stores for new business.
Gather market and customer information and provide feedback on buying trends.
Record sales and order information and report the same to the sales department.
Acting as a contact between the company and its existing and potential telecom markets.
Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors
Recommend, select and help locate the right merchandise.
Describe a product's features and benefits, make suggestions and opinions.
Stay current with sales prices.
Arrange and display merchandise, keep merchandise area tidy.
Take stock inventory.