Shekar Kante

• Lead and supervise a team of 15+ front-of-house and service staff, ensuring smooth daily operations and premium guest experiences.
• Coordinate front-of-house, barista, and bakery operations, serving 150-250+ guests daily while maintaining high service standards during peak hours.
• Monitor inventory and stock levels for 100+ bakery, dessert, and beverage items, minimizing shortages and reducing wastage.
• Achieve consistent compliance with food safety, hygiene, and operational standards through regular audits and staff training.
• Train and onboard 10+ new employees, improving product knowledge, service quality, and upselling performance.
• Oversee daily POS transactions, cash handling, and sales reconciliation, ensuring accurate reporting and operational control.
• Collaborate with kitchen and pastry teams to ensure timely delivery of orders and maintain service efficiency during high-volume periods.
• Resolve customer concerns promptly, contributing to strong guest satisfaction and repeat business.
• Support promotional campaigns and visual merchandising initiatives, helping drive sales of high-margin bakery and dessert products.

• Led front-of-house operations in a high-volume restaurant, serving 300+ guests daily while maintaining exceptional service standards.
• Managed and supervised a team of 15+ employees across multiple shifts, ensuring smooth operations and guest satisfaction.
• Trained and coached staff on customer service, food safety, and upselling techniques to enhance performance.
• Resolved guest concerns promptly, contributing to high customer satisfaction and repeat business.
• Monitored inventory and stock levels, ensuring product availability and minimizing operational disruptions.
• Ensured full compliance with food safety, hygiene, and sanitation standards.
• Supported sales growth through effective team leadership, customer engagement, and promotional initiatives.

• Managed end-to-end restaurant operations, ensuring smooth service and operational consistency
• Supervised staff performance and ensured service quality aligned with brand standards
• Monitored daily operations, inventory, and customer service processes to maintain efficiency
• Strengthened guest engagement and issue resolution, enhancing customer loyalty
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