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Shereef Neikkan, ERP Techno Functional Consultant & System Admin

Shereef Neikkan

ERP Techno Functional Consultant & System Admin·Saudi Factory for Chlorine & Alkalies

Saudi Arabia

Master's degree, MCA

Work experience

Total years of experience: 15 years, 8 months

ERP Techno Functional Consultant & System Admin

December 2021 - Present

Saudi Factory for Chlorine & Alkalies

Riyadh, Saudi Arabia

December 2021 - Present

1. Working as a Sage X3 Consultant & support specialist.
2. Designed and developed interactive dashboards and reports using Power BI to support data-driven decision-making.
3. Providing expert support for Sage X3 ERP solutions, resolving user queries and technical issues efficiently.
4. Gather requirements from key stakeholders and develop Power BI report.
5. Knowledge of SQL for querying databases and managing data extraction.
6. Managed and monitored network infrastructure, ensuring optimal performance and security.
7. Implemented and maintained IT policies, procedures, and best practices for system administration.
8. Provided support for hardware and software installation, configuration, and troubleshooting.
9. Delivered technical assistance and support for Microsoft 365 applications, including Outlook, Word, Excel, OneDrive, and Teams.
10. Educated users on collaboration tools and best practices to enhance teamwork and productivity.
11. Proficient in troubleshooting, implementing solutions, and providing exceptional user support.
12. Assisted in system configuration, data migration, and module customization to meet client needs.
13. Conducted end-user training sessions to maximize software utilization and improve productivity.

Company industry:
Chemicals Manufacture
Job role:
Information Technology

Sage X3 Consultant

October 2019 - December 2021

Brothers Gas Bottling & Distribution Co. LLC

Dubai, United Arab Emirates

October 2019 - December 2021

Functional:
• Requirement gathering and scoping
• Initial company setup
• Data migration including Opening balance, Trial balance, Historical invoices, products, customers, suppliers
• User training on different modules
• Fixed asset module setup, month-end and year-end closing processes issue fixing
• Create and modify import/export templates for bulk data upload

Technical:
• System administration, user & role creation
• Customize standard reports and new report creation using SQL and Crystal
• Workflow setup & Modification
• New window, screen, and module creation
• Sage X3 Installation & Configuration
• Create new functionalities using 4GL scripting language
• Create process flows and user interactive dashboard
• Create reports and views using SQL query tool

CRM & HRMS :
• CRM modules configuration (Lead, Opportunity..etc)
• CRM New report creation
• HRMS Create new dashboards and reports

Company industry:
Oil & Gas
Job role:
Information Technology

Sage X3 Consultant

October 2018 - September 2019

Triad

Doha, Qatar

October 2018 - September 2019

Working as a Techno-Functional Consultant in Sage X3. Have expertise in following area.

1. Post Implementation support to Finance, Sales and Purchase Users.
2. Opening balance import.
3. Fixed asset setup and Import.
4. Balance sheet & Trial balance report design.
5. End user training on different modules.
6. Gather user requirements and prepare documents.
7. Creating user manual for end users.
8. Preparing opening trial balance, outstanding supplier and customer Invoice data migration/import templates.
9. Preparing master data import templates.
10. Preparing fixed asset import templates.
11. Customizing default crystal reports as per client requirement.
12. Configure workflow.
13. Adding new fields in the screen to capture additional information.
14. Customization using 4GL language to incorporate additional requirements in Sage X3.

Company industry:
Manufacturing
Job role:
Information Technology

ERP Consultant

June 2015 - September 2018

Nest Information Technologies PVT Ltd,

India

June 2015 - September 2018

Functional expertise in Sage's X3 ERP Finance, Sales, Purchase, Fixed Asset and
Manufacturing modules. Participated in following phases of ERP Implementation using Sage
X3

Company industry:
IT Services
Job role:
Information Technology

Team Leader & Techno Functional consultant

June 2013 - May 2015

Starsys Technologies,

India

June 2013 - May 2015

1. Leading a team of 5 members on open source technologies such as ADempiere,
Idempiere, Openbravo and Drupal.
2. Gather client requirement and prepare functional document for the development
team.
3. Implementation and training to end users.
4. Involved in the full cycle ERP implementation.
5. Involved in pre-sales activities.
6. Guiding and mentoring team members.
7. Adhere the timelines of project deliverables.

Company industry:
IT Services
Job role:
Information Technology

Adempiere ERP & Java Programmer

March 2012 - April 2013

SOD Technologies

Cochin, India

March 2012 - April 2013

Company industry:
IT Services
Job role:
Information Technology

Adempiere ERP Developer

September 2010 - February 2012

Intermedia Publishing Pvt Ltd

Kozhikode, India

September 2010 - February 2012

Company industry:
Publishing
Job role:
Information Technology

Education

Bharathiar University

January 2017

January 2017

Master's degree, MCA

India

University Of Calicut

March 2009

March 2009

Bachelor's degree, Biochemistry

India

Skills

Jasper
Expert
Jasper
Expert
CMS
Expert
CMS
Expert
.NET
Expert
.NET
Expert
HTML
Expert
HTML
Expert
Government
Expert
Government
Expert
ANALYTICAL THINKING
Intermediate
ANALYTICAL THINKING
Intermediate
COMPLIANCE MANAGEMENT
Intermediate
COMPLIANCE MANAGEMENT
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MICROSOFT DYNAMICS NAV
Intermediate
MICROSOFT DYNAMICS NAV
Intermediate
POWER BI
Intermediate
POWER BI
Intermediate
SQL PROGRAMMING LANGUAGE
Intermediate
SQL PROGRAMMING LANGUAGE
Intermediate
SYSTEMS ANALYSIS
Intermediate
SYSTEMS ANALYSIS
Intermediate
TECHNICAL SUPPORT
Intermediate
TECHNICAL SUPPORT
Intermediate
ERP Techno Functional Consultant
Expert
ERP Techno Functional Consultant
Expert
ERP Support
Expert
ERP Support
Expert
Sage X3
Expert
Sage X3
Expert
Requirement Gathering
Expert
Requirement Gathering
Expert
Jasper
Expert
Jasper
Expert
CMS
Expert
CMS
Expert
.NET
Expert
.NET
Expert
HTML
Expert
HTML
Expert
Government
Expert
Government
Expert

Social profiles

Personal Website
Personal Website

Languages

English

Expert

Malayalam

Native Speaker

Hindi

Beginner

Arabic

Beginner

Training and Certifications

Certifications
The Manager's Toolkit: A Practical Guide to Managing People at Work
Jun 2021
Microsoft Power BI Desktop for Business Intelligence
Jan 2022
SAP Technology Consultant Hands-on Project
Dec 2024

Hobbies and interests

Reading