شريف السيد

▸ Managed and maintained a fully up-to-date billing system, ensuring timely and accurate invoice generation and
distribution.
▸ Executed end-to-end accounts receivable cycle: invoice issuance, payment follow-up, allocation, and reconciliation.
▸ Monitored customer accounts for non-payments, delayed payments, and financial irregularities, taking corrective
action as needed.
▸ Developed and implemented a structured recovery system to initiate and improve collection efforts, reducing
outstanding receivables.
▸ Prepared aging analysis reports and presented findings to management to support credit decision-making.
▸ Processed credit card payments and resolved payment discrepancies through thorough investigation and
communication.
▸ Assisted with month-end closing activities and ensured all financial records aligned with reporting deadlines.
▸ Maintained customer communication via phone, email, and in-person meetings to resolve billing issues
professionally.

▸ Maintained billing systems and generated invoices in accordance with company procedures and deadlines.
▸ Followed up on outstanding payments and allocated received funds to appropriate accounts accurately.
▸ Performed account reconciliations and prepared aging analysis reports to track overdue balances.
▸ Communicated proactively with customers to resolve disputes, discrepancies, and payment delays.

▸ Delivered high-quality financial services to retail banking customers, consistently meeting and exceeding service
standards.
▸ Profiled customer financial needs and provided tailored product recommendations to drive business growth.
▸ Took ownership of customer complaint resolution, ensuring timely escalation and satisfactory outcomes.
▸ Contributed to branch KPI achievement through active teamwork, reporting, and performance monitoring.
▸ Mentored and coached newly joined staff, facilitating their on-boarding and integration into the bank environment.
▸ Provided actionable feedback on products, services, and processes to reduce cycle time and improve customer
satisfaction.

Job Title: SALES
TIBA COMPANY for trade and distribution DES 2011 - TILL NOW

Job Title: Store Manager
Nile Projects (Tommy Hilfiger Dandy Mall) Jun2010 - Nov2011

▸ Entered and maintained financial data including taxes, sales, profits, and payables in a timely and accurate manner.
▸ Balanced accounts on daily, weekly, and monthly cycles ensuring consistency and accuracy of records.
▸ Prepared financial statements and reports on a scheduled and ad-hoc basis for management review.
▸ Ensured all accounting practices adhered to applicable legal guidelines and organizational standards.

Job Title: Assistant director
Nile Projects (Tommy Hilfiger-Mohandessen) July 2008 - Dec 2009
Job Title: Promoted to (MIT) Manager in Training

Duty Free Egypt Air (Tommy Hilfiger) Feb 2008 - Jun 2008

I was self employed (2005 - 2007)
I worked in Egypt as an IT fixing computer software and hardware problems. Also assembling computers and connecting network printers
Job Title: Insurance Agent
I joined as sales at the American Pharaonic life insurance in Egypt (2004 - 2005)
Summer
I worked there as a salesman for Life insurance and disability macro and micro