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sherif salah, Leasing officer

sherif salah

Leasing officer·ADCP

United Arab Emirates

Diploma, Tourism and Hotels

Work experience

Total years of experience: 17 years, 9 months

Leasing officer

January 2016 - Present

ADCP

Al Ain, United Arab Emirates

January 2016 - Present

Job Description: Responsible for:
1. Make New Contract.
2. Renewal Contract.
3. Hand Over Buildings.
4. Contact with Government Department (AADC - Al Ain Municipality)
5. Deal with Privet Tenant & Government Tenant.

Company industry:
Banking
Job role:
Management

Sales & Service Officer

December 2014 - February 2015

Al Hilal Bank

Dubai, United Arab Emirates

December 2014 - February 2015

My job mainly requires meeting customers and meet the decision makers at any company and give them details about our offers for retail product credit cards and also I try to represent our banking services as some clients do have interest in knowing more about our payroll offers other banking services, so, as a direct sales officer; Try to make the most ideal representation for our banking services and show our competitive advantages based on our respectable history in retail banking

Company industry:
Banking
Job role:
Sales

Assistant Sales Manager

January 2012 - May 2014

3 Brothers Group

Cairo, Egypt

January 2012 - May 2014

Maintained a high level of customer services.
Coordinated with sales manager and ensure achievement on monthly and annual sales goals. Administered and maintained key customers at various levels.
Prepared proposals and provided daily reports accurately.
Evaluated all pricing and ensure consistency on same at all times.
Ensured compliance to all company policies and procedures.
Monitored and tracked all sales and promotional programs for sales team.
Participated in weekly sales department meetings

Company industry:
Advertising
Job role:
Sales

Sales & Service Officer

September 2010 - May 2012

First Gulf Bank

Abu Dhabi, United Arab Emirates

September 2010 - May 2012

My job mainly requires meeting customers and meet the decision makers at any company and give them details about our offers for retail product credit cards and also I try to represent our banking services as some clients do have interest in knowing more about our payroll offers other banking services, so, as a direct sales officer; Try to make the most ideal representation for our banking services and show our competitive advantages based on our respectable history in retail banking

Company industry:
Banking
Job role:
Sales

Assistant Team Leader

May 2008 - August 2010

Ecco (Egyptian Contact Center Operator)

Cairo, Egypt

May 2008 - August 2010

Supervised Call Center's administrative processes and procedures.
Monitored calls and metrics, provided feedback, coaching, and reporting on data.
Audited, coached, and trained Customer Service Representatives.
Provided feedback and documented accordingly including annual performance reviews.
Participated in the recruiting and interviewing process.
Lead a team of employees and managed assets under their control.
Monitored and provided feedback and coaching of team members per the quality standards.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Customer Services Representative

November 2006 - October 2007

Ecco (Egyptian Contact Center Operator)

Cairo, Egypt

November 2006 - October 2007

Responsible for Handled incoming calls from policyholders, responding to inquiries, resolving problems and correcting policy errors Used consultative selling techniques to provide leads for telesales personnel

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Education

International academy

June 2006

June 2006

Diploma, Tourism and Hotels

Egypt

Skills

Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert
Sales Targets
Expert
Sales Targets
Expert
computer skills
Intermediate
computer skills
Intermediate
Communication Skills
Expert
Communication Skills
Expert
Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert
Sales Targets
Expert
Sales Targets
Expert

Languages

Arabic
Expert
English
Expert

Training and Certifications

Certifications
Communication skills certificate
Banker’s Academy
Nov 2011 - Nov 2011