Sherif Mousa, Showroom In Charge

Sherif Mousa

Showroom In Charge

Nasir Bin Abdullah

Location
Egypt - Cairo
Education
Bachelor's degree, Commerce & Business Administration
Experience
7 years, 8 Months

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Work Experience

Total years of experience :7 years, 8 Months

Showroom In Charge at Nasir Bin Abdullah
  • Qatar - Doha
  • May 2013 to June 2016

1- Supervise the staff selling process during shift.
2- Supervise the staff on following up the managerial duties.
3- Supervise the staff on keeping the store clean and well organized.
4- Supervise the sales makers' targets and sales.
5-Follow up products availability.
6-Follow up Warehouse merchandising and clean less.
7-Follow up Incoming & outgoing mail.
8-Follow up Safe contains inventory between shifts.
9-Follow up Connection report and price change.
10-Follow up The employees' attendance.
11-Follow up The employees' appearance.
12-Follow up The security man duties.
13-Follow up The store checklist and solve all the shortages.
14- Train the new hires on retail policies in our stores and how to deal with cash and (P.O.S) System.
15- Insure the delivery and supervision on the new items training which is periodically send by the training department.
16- Train the staff how to do all the managerial duties (Transfers-Maintenance-Damage-Inventory products).
17-Do indirect customer service and selling training by practicing the selling process during shifts with the attendance of all staff.
18-Train the staff on the merchandising bases.
19- Train the staff how to keep the products in store.

Store Manager at radioshack
  • Egypt - Cairo
  • November 2008 to May 2013

 Ensure high levels of customer satisfaction through excellent sales service  Assess customers’ needs and provide assistance and information on product features  Maintain in-stock and presentable condition assigned areas  Actively seek out customers in store  Remain knowledgeable on products offered and discuss available options.
 Team up with co-workers to ensure proper customer service  Build productive trust relationships with customers- Responsible for customers refund and complaint.- Responsible for after selling services maintenance- Responsible for Cash handling and closing day.- Responsible for The Inventory first Period & Last- Reporting to head office.

Education

Bachelor's degree, Commerce & Business Administration
  • at Helwan University
  • January 2008

Year of Graduation: (2007/2008) Faculty of Commerce & Business Administration ( Helwan University) ( An Foreign Trade Department)

Specialties & Skills

Maintenance Management
Sales analysis and the ability to achieve profitability
AND SALES
AND SELLING
CUSTOMER SERVICE
INVENTORY
MAINTENANCE
MANAGERIAL
NEW HIRES

Languages

Arabic
Expert
English
Expert

Memberships

Working member in Tersana Sporting Club
  • member

Training and Certifications

Cambridge University (Certificate)
Date Attended:
September 2013
Valid Until:
September 2013

Hobbies

  • Reading
    Tony,Bozan , Use Your Head Strength of the stimulus Time Management , Dr. Tareq Swaidan