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تم إلغاء حظر المستخدم بنجاح
Sheril Diola, Room attendant / House keeping

Sheril Diola

Room attendant / House keeping·International Modern Hospital

الإمارات العربية المتحدة

بكالوريوس, BSHM - Bachelor of Science in Hospitality Management

الخبرة العملية

مجموع سنوات الخبرة: 1 سنوات, 10 أشهر

Room attendant / House keeping

سبتمبر 2012 - ديسمبر 2013

International Modern Hospital

دبي، الإمارات العربية المتحدة

سبتمبر 2012 - ديسمبر 2013

 Monitored and maintained cleanliness of assigned work areas
 Utilized cleaning chemicals for designated surfaces
 Cleaned designated patient rooms and support areas
 Cleaned floors, surfaces, windows, and furniture
 Provided housekeeping support to patients and workers
 Distributed clean linen
 Replaced linens and make up bed units
 Maintained a clean, safe environment, assuring availability of supplies
 Removed trash and soiled linen, constantly seeking new ways to improve customer service

مجال الشركة:
المستشفيات الطبية
الدور الوظيفي:
الخدمات المساندة

Waitress, Housekeeper (OJT- On the job training)

ديسمبر 2010 - فبراير 2011

Fuente Pension House

الفلبين

ديسمبر 2010 - فبراير 2011

Checking a customer’s identification before serving any alcoholic drinks
Escort customers to their dining tables.
Explain what is in the menu and the day’s specials.
Prepare the customers checks.
Set the tables.
Take the customers orders.
Inform customers of how their order is coming along.
Keep the guests happy.
Recording of all food orders for the cooks.
Serve the customer.
Check if the customer is comfortable and is enjoying the meal.
Clearing of dishes when a customer is done
Receiving accommodation reservations from visitors
Taking the details of all arriving guests
Allocating rooms to all guests
Making travel arrangements for the guests
Providing information to guests about the procedures, policies and facilities of the hotel
Providing the guest with the necessary tourism information
Making reservations on behalf of the guests for live entertainment, cinema and even sight seeing tours
Handling all customer complaints and queries
Taking messages for the visitors
Issuing receipts to the guests
Calculating the guest bills
Making accommodation reservations for guests who may be relocating
Coordinating the delivery of room service as well as the cleaning of visitors, laundry
Ensuring the safety and security of all guests
Preparing hotel correspondence

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

(F&B) Food & Beverages,Cashier,Customer Reservation officer, Waitress &Housekeeper (OJT- On the job

ديسمبر 2008 - فبراير 2009

Hotel Fortuna

الفلبين

ديسمبر 2008 - فبراير 2009

Checking a customer’s identification before serving any alcoholic drinks
Escort customers to their dining tables.
Explain what is in the menu and the day’s specials.
Prepare the customers checks.
Set the tables.
Take the customers orders.
Inform customers of how their order is coming along.
Keep the guests happy.
Recording of all food orders for the cooks.
Serve the customer.
Check if the customer is comfortable and is enjoying the meal.
Clearing of dishes when a customer is done
Receiving accommodation reservations from visitors
Taking the details of all arriving guests
Allocating rooms to all guests
Making travel arrangements for the guests
Providing information to guests about the procedures, policies and facilities of the hotel
Providing the guest with the necessary tourism information
Making reservations on behalf of the guests for live entertainment, cinema and even sight seeing tours
Handling all customer complaints and queries
Taking messages for the visitors
Issuing receipts to the guests
Calculating the guest bills
Making accommodation reservations for guests who may be relocating
Coordinating the delivery of room service as well as the cleaning of visitors, laundry
Ensuring the safety and security of all guests
Preparing hotel correspondence

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

التعليم

Cebu Technological University

مارس 2011

مارس 2011

بكالوريوس، BSHM - Bachelor of Science in Hospitality Management

الفلبين

المعدل التراكمي (نقاط): 2 من 4

المعدل التراكمي (نقاط): 2 من 4

MGB Skills and Development and Assessment Center incorporated – Major in Food and Beverage Services, Bartending, Flair tending held at the (CTU) Cebu Technological University on February 12, 2011. JGU sustaining Initiatives for good governance – Held on October 18 , 2010 at Cebu Technological University Travel and Tourism Conference – With the theme of “Opening Doors, The Future in your Hand” held on October 01, 2010 at the CAP Auditorium,Osmena Boulevard , Cebu City,Philippines. Sanitation and Proper Garbage Disposal Tourism Enthusiasts for Effective Management

Skills

Microsoft Office
Expert
Microsoft Office
Expert
Food Service Management
Expert
Food Service Management
Expert
Service Desk
Expert
Service Desk
Expert
Hotel Reservations
Expert
Hotel Reservations
Expert
Front Office
Expert
Front Office
Expert
Knowledgeable in Microsoft office application, Microsoft word, Microsoft Excel, Microsoft Power poin
Intermediate
Knowledgeable in Microsoft office application, Microsoft word, Microsoft Excel, Microsoft Power poin
Intermediate
Microsoft Office
Expert
Microsoft Office
Expert
Food Service Management
Expert
Food Service Management
Expert
Service Desk
Expert
Service Desk
Expert
Hotel Reservations
Expert
Hotel Reservations
Expert
Front Office
Expert
Front Office
Expert

اللغات

الانجليزية
متوسط
الفيلبينية
متمرّس
التاغلوج
متمرّس
الالمانية
مبتدئ

التدريب و الشهادات

الشهادات
Food and Beverage Services, Bartending, Flair tending
MGB Skills and Development and Assessment Center incorporated
Feb 2011 - Feb 2011
JGU sustaining Initiatives for good governance
Cebu Technological University
Oct 2010 - Oct 2010
Opening Doors, The Future in your Hand
Travel and Tourism Conference
Oct 2010 - Oct 2010