Client coordination & Administration
KBC
Total years of experience :2 years, 7 Months
Prepare client contracts, service agreements and coordination with the clients.
Client retention and Customer relations.
Proactive recommendations to customers on services contract.
Prepare Payment and Receipt vouchers.
Managing day to day accounting and invoice preparation
Coordinate and liaise with the Accounts Department, handling petty cash.
Tracking receivables & Payables and monthly cash flows.
Follow up with defaulting clients.
Collect payments and maintain records of transactions.
Make travel, accommodation and related bookings.
Manage general administration activities.
Handle new business deals efficiently.
Operations Executive
STANDARD CHARTERED BANK-SCOPE INTERNATIONAL, CHENNAI, INDIA
Business As Usual Related Objectives: ❖ Responsible for handling Position & Trade reconciliations of the Forex & Money Market products between the frontend & backend systems.
❖ Support Position & Trade reconciliation effectively for Singapore, India, United Kingdom, United States & MESA countries.
❖ Liaise with different operations team on Position & Trade discrepancies.
❖ Ensure unresolved issues are escalated based on the matrix.
❖ Error free processing.
❖ Submit checklists with all documentations on time.
❖ Preparation of various reports for senior managers.
❖ Compliance with Zero tolerance policies.
Non Business As Usual Related Objectives:
❖ Proactively identifying innovative methods for the business improvements.
❖ Involving in UAT/UVT testing's whenever new reconciliations are put into frame.
❖ To assist in providing all information as required by the Auditors, Operational Risk Management Team as may be required.
❖ To act as backup for team members as and when required.
❖ To ensure proper documentation & approval for process exceptions.
❖ To track the complaints & errors of the unit and implement mitigation steps to avoid recurrence.
❖ Actively help in new joiners' integration to the team.
Master of Business Administration in Finance & Marketing (86%) 2009 - 2011 Anna University, Coimbatore.
Bachelor of Science in Mathematics (81%) Mahatma Gandhi University, Kottayam 2006 - 2009