شيرين Dharmasheelan, Senior Credit Controller

شيرين Dharmasheelan

Senior Credit Controller

Maritime and Mercantile International LLC

البلد
الإمارات العربية المتحدة - دبي
التعليم
ماجستير, Master of Business Administration - (M.B.A - Finance)
الخبرات
14 years, 6 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :14 years, 6 أشهر

Senior Credit Controller في Maritime and Mercantile International LLC
  • الإمارات العربية المتحدة - دبي
  • نوفمبر 2019 إلى يونيو 2020

1) New customer creation and setting credit limit and terms.
2) Posting and allocation of receipts in Microsoft AX2012.
3) Generation of weekly debtors report and sending to the respective international markets subsidiaries for commentary on critical debtors.
4) Weekly debt review with the General Manager of International markets and the Head of Finance & Control.
5) Month end consolidation of the in-market debt report, receivable from subsidiaries, monthly ageing trend, marketwise overview and debt slide for monthly management meeting with respect to international markets.
6) Month end Accounts Receivable closing in line with month end timetable.

Credit Controller -Middle East & North Africa في Aggreko Middle East Limited
  • الإمارات العربية المتحدة - دبي
  • يونيو 2015 إلى أغسطس 2019

1) Analyze credit data and financial statements to determine the degree of risk involved in extending
credit.
2) Ensure customers pay as per credit terms and thereby maintain the company’s credit policy and initiate action in case of any negative deviations.
3) Review individual or commercial customer files to identify and select delinquent accounts and take
appropriate action.
4) Evaluate customer records and recommend payment plans based on revenue, payment history, and purchase activity.
5) Confer with credit association and other business representatives to exchange credit information.
6) Prepare reports that include the degree of risk involved in the current portfolio of customers and filing the records.
7) Arrange for debt repayment or establish repayment schedules, based on customers' financial situations
and review credit limits periodically.
8) Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
9) Advise customers of necessary actions and strategies for debt repayment.
10) Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
11) Forecast weekly and monthly collections and provide explanation in case of any negative variance.
12) Review of Letter of Credit (L/Cs) received from customers and liaises with the customer and head
office in case of any amendments required.
13) Handle the complete process of submission of Letter of Credit (L/Cs) along with the required documents to bank for payment and liaising with the bank from the time of presentation till payment.
14) Maintain list of bank guarantees and L/Cs and update on real time basis.
15) Liaise with banks where Aggreko maintain accounts.
16) Record information about financial status of customers and status of collection efforts.
17) Receive payments and post amounts paid to customer accounts.
18) Co-ordination with various agents across the Middle East region with regards to payment follow up and monthly settlement of outstanding invoices.
20) Month end and year end reporting including bad debts provision, DSO calculation and prepare the monthly regional risk report.
21) Visit various depots in the GCC region for debt review and customer meetings.
22) Co-ordination with area managers and sales team in resolving debt related issues.
23) Provide support documents during yearly audit by KPMG and handle queries from head office related with AR.

Debt Collector -Middle East في Ramboll Middle East Limited
  • الإمارات العربية المتحدة - دبي
  • ديسمبر 2013 إلى يونيو 2015

1) Invoicing for projects as advised by the respective project managers.
2) Proactively following up of accounts receivables with the project managers as well as clients through emails and tele calls and ensure collection of payments as per the contractual terms.
3) Reporting the weekly cash collection to the top management.
4) Forwarding the weekly ageing report with comments to the top management and head of departments for review.
5) Sorting out disputed cases in co-ordination with the project managers.
6) Negotiate payment plan proposals with customers and rescheduling of debt subject to the approval of the top management and legal department.
7) Forecast monthly / weekly collection and weekly reviews to compare actual versus forecast and devise
action plan in case of negative deviations.
8) Posting receipts in the system and reconciling against the correct invoices.
9) Fortnight meetings with project teams for reviewing debtors and devising action plans accordingly.
10) Accounts payable reconciliation on a regular basis and posting supplier invoices and payments when the concerned person is on leave.
11) Handling of bad debts write offs and liaising with the legal department in the cases of debts which are
handed over to the legal department.

Financial Consultant في Invezo International LLC
  • الإمارات العربية المتحدة - دبي
  • نوفمبر 2011 إلى نوفمبر 2013

1) Generation of database of prospective clients.
2) Scheduling of meetings with prospective customers.
3) Meeting with prospects for identification of a need for personal financial planning and performing personal financial review.
4) Suggestion of a suitable financial plan based on the first meeting.
5) Implementation of the plan in case the prospect agrees to go forward with the plan.
6) Suggestion of the portfolio to invest depending on the risk taking mentality of the client.
7) Periodic review of the plan to check and verify whether the plan is in accordance with the estimated growth and suggest alternative investment strategies in case of negative variations.

Credit Control Officer في Group 4 Securicor (G4S)
  • الإمارات العربية المتحدة - دبي
  • سبتمبر 2008 إلى أكتوبر 2011

1) Checks and verifies the credit application form as well as analysis of the supporting documents from potential customers and provide inputs to the credit manager on the credit worthiness of the potential customers.
2) Ensure the monthly invoices and support documents reach the concerned person / department before the respective cut-off dates.
3) Proactively and regularly contact customers for collection and resolution of aged receivables through telephone, emails and visits.
4) Ensure customers' accounts are in line with the credit limit, payments are as per contractual credit terms and initiate timely action in the case of delinquencies thereby maintaining cash flow.
5) Negotiate payment plan proposals with customers and rescheduling of debt subject to the approval of the top management and legal department.
6) Resolves customer disputes in coordination with operations and sales.
7) Forecast monthly / weekly collection and weekly reviews to compare actual versus forecasted and devise action plan in case of negative deviations.
8) Achieve the monthly collection / DSO target set by the management.
9) Clear reconciliations and maintaining up to date accounts, entering receipts in the system, proper application of the receipts and measures for the reduction of receivables aged over 365 days.
10)Weekly meeting with sales team to analyze and review the aged debtors.

Credit Control Executive في Aramex Emirates PJSC
  • الإمارات العربية المتحدة - دبي
  • نوفمبر 2005 إلى أغسطس 2008

1) Following up accounts receivables through telephone, e-mail & visits.
2) Ensure customers pay as per credit terms and thereby maintain the company’s credit policy and initiate action in case of any negative deviations.
3) Achieve the monthly ACP/DSO (Average Collection Period/Days Sales Outstanding) target.
4) Resolve invoice disputes by coordinating with the sales and billing departments.
5) Reconciliation of customers’ and the company’s books.
6) Maintain daily collection and deposit reconciliation file, entering receipts, proper application of receipts as well as training new staff.

الخلفية التعليمية

ماجستير, Master of Business Administration - (M.B.A - Finance)
  • في College of Engineering Thiruvananthapuram, University of Kerala
  • أبريل 2004
بكالوريوس, Bachelor of Commerce (B.Com- Accounting)
  • في Sree Narayana College Varkala, Thiruvananthapuram - University of Kerala
  • مايو 2000

Specialties & Skills

Accounts Receivable
Credit Control
Microsoft Office
Communicator
MS Excel
MS Power Point
MS Outlook
MS Word
SAGE ACCPACC
RAMCO CITRIX

حسابات مواقع التواصل الاجتماعي

الموقع الشخصي
الموقع الشخصي

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اللغات

الانجليزية
متمرّس
الملايام
متمرّس
الهندية
متوسط

التدريب و الشهادات

Participation Certificate (الشهادة)
تاريخ الدورة:
May 2012
صالحة لغاية:
May 2012
Certificate of Attendance (الشهادة)
تاريخ الدورة:
September 2011
صالحة لغاية:
September 2011