شيرين حسن

MarketingManagemen
t.CommunicationSkills.
Leadership.
CriticalThinking.
InterpersonalSkill
s.
Time andPriority
Management.
ProblemSolving.

Pre-qualifying potential prospects by contacting newly
generated leads acquired through a variety of marketing
channels.
Ensure the required information is sent to the potential
prospect on the same day.
Invite and arrange scheduled meetings for potential prospects
into Dubai and regional offices as well as international road
show events.
Enter and update customer information on database.
Ensure seamless service is provided to potential prospects
through all involved parties by obtaining feedback.

Job Descriptions
Finding clients and attract customers by cold-calling,
following up on Leads, advertising
and making business presentations to investors.
Advice people about property-purchasing decisions in Dubai.
Pay attention to market trends, demographics and other
information that affects the buying and selling process.
➢ Asset ManagementAdministrator

Review arrival lists to welcome guests.
Attend to special guests (VIPs) and answer their inquiries.
Provide information about amenities, area and venues and
promote services.
Ensure compliance with health and quality standards.
Intercontinental Hotel - Egypt
➢ GuestRelationSupervisor Sep 2004 - Aug2008
➢ Guest RelationOfficer Apr 2001 - Aug2004
Job Descriptions
Provide information about amenities, area and venues
and promote services.
Attend to special guests (VIPs) and answer
their inquiries Anticipate guest needs and
build rapport with customers.
Helps with certain tasks (e.g. confirming travel
arrangements, taking messages).
Address customer complaints and escalate to
Guest RelationsManager when needed.