Medical Receptionist
Orthosports Medical Center
مجموع سنوات الخبرة :14 years, 3 أشهر
Provided excellent customer service by welcoming, greeting and assisting patients.
Efficiently managed the schedule for multiple medical providers accurately and efficiently.
Successfully worked under pressure and handled billing, booking, telephone and email tasks.
Thoroughly maintained accurate Data information using the Medisoft and QuickBooks packages.
Accurately handled insurance claim forms for direct billing cases by being aware of the deadlines of all insurance policies with direct settlement.
Collaborated with the accounts department for rapid and efficient billing and collections.
Patiently handled three to four simultaneous phone calls, listening carefully to the patient’s individual requests.
Checked patient insurance eligibility status and ensured pre-approvals for physiotherapy sessions.
Monitored the schedules for all the medical providers to ensure their capacity is maximized.
Handled difficult situations smoothly resulting from the rescheduling of patients’ appointments due to emergency situations.
Ensured that all patients are reminded of their next day appointments and prepared the patient lists for all medical providers.
Balanced the cash and credit card payments at the end of the day and prepared the accounting reports.
Maintained orderliness and cleanliness of the clientele areas.
Greeted members of the club warmly and reminded members of upcoming events of the Club.
Efficiently operated the cash registry and responsibility for handing over the cash and credit card transactions at shift turn over.
Ensured the highest customer satisfaction by periodically checking served tables for requests.
Ensured customers are served on time by efficiently collaborating with the kitchen staff.
Presentation and providing seminar to the community with regards to the product, why they should have a set of educational tools and how it will help the community especially their children.
Explained accurately the mode of payment.
Gathering information and referrals through the community.
Visiting schools libraries and setting up meetings with librarians.
Follow up possible buyer from time to time.
Calling main office for prompt delivery.
Worked soundly with colleagues, exchanging ideas, notes and strategies to help in selling the products.
Handled the cash registry of the restaurant.
Up selling and promoting the new product.
Intership: Philippines Human Resource Department Ground Plaza Department store On the Job Trainee fourth year 1st semester 1996 Philipinne Orthopedic center Psychological and Vocational Department 1997 On the Job Trainee/ Spinal section.