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Shihad VM, General Manager Operations

Shihad VM

General Manager Operations·KV Group of Companies

India

Bachelor's degree, Mechanical Engineering

Work experience

Total years of experience: 19 years, 7 months

General Manager Operations

January 2018 - November 2025

KV Group of Companies

Muscat, Oman

January 2018 - November 2025

Directed daily operations across Logistics, Customer Service, Sales, Marketing, and Supply Chain, ensuring seamless execution and alignment with strategic goals.
Developed and managed operational budgets, achieving financial targets through strategic cost control and resource allocation, resulting in a 15% improvement in cost efficiency.
Led cross-functional projects include system upgrades and process redesigns, improving operational efficiency by 20% and enhancing customer satisfaction.
Spearheaded the integration of new technology and software, streamlining operations and improving real-time decision-making capabilities.
Negotiated and managed vendor contracts, securing optimal pricing and ensuring on-time delivery of goods and services, reducing supply costs by 10%.
Established and monitored KPIs, consistently meeting or exceeding operational targets, and mentored a high-performance team of 200+ employees.

Company industry:
Distribution, Supply Chain & Logistics

Materials & Warehouse Manager

May 2017 - December 2017

Intecsa Industrial (Dragados Gulf)

Duba, Saudi Arabia

May 2017 - December 2017

Managed end-to-end materials and warehouse operations for a major Combined Solar/Diesel Power Generation project for Saudi Electricity Company (SEC).

Facilitated Project Materials and service requirements through Sub-Contractors

Coordinated with international suppliers, project offices, and logistics providers to ensure timely delivery of materials, aligning with strict construction schedules.
Oversaw commercial processes including supplier selection, procurement negotiations, and invoice certification, ensuring compliance and timely contractual payments.

Company industry:
Oil & Gas

Procurement Operations & Contracts Specialist

December 2012 - April 2017

Abu Dhabi Motorsports Management (YAS Marina Circuit)

Abu Dhabi, United Arab Emirates

December 2012 - April 2017

Managed procurement operations and day-to-day activities within the Supply Chain Management department for high-profile events and projects.
Led sourcing, vendor pre-qualification, and contract negotiations for high-value products and services, establishing a sustainable and cost-effective supplier registry.
Finalized contracts and SLAs, ensuring clear terms for service delivery and performance metrics
Managed real time requirements related to Event Management of Formula 1 Abu Dhabi Grand Prix, As Event Coordinator facilitating event, infrastructure, facility and varied service requirements.

Company industry:
Events Management

Pre-Qualification Engineer

December 2011 - December 2012

ADNOC Distribution

Abu Dhabi, United Arab Emirates

December 2011 - December 2012

Conducted technical, commercial, and legal audits of suppliers for inclusion in ADNOC’s approved vendor directory.

Liaising with Procurement & Contracts Department for selection of
suppliers for relevant projects and supplies by carrying out capability audits and Inspections

Generated and managed bidder lists for various projects, ensuring a reliable pool of qualified suppliers for end-user departments.

Company industry:
Oil & Gas

Senior Procurement Engineer

September 2008 - September 2011

Galfar Engineering

Abu Dhabi, United Arab Emirates

September 2008 - September 2011

Sourced and acquired major project materials and high-value systems, managing international procurement and logistics.

Coordinated testing, inspection, and certification of procured materials, ensuring compliance with project specifications and quality standards.

Negotiated costs, technical specs, and delivery schedules, contributing to the development of key SLAs for critical items and services.

Company industry:
Oil & Gas

Material Manager

February 2006 - July 2008

GE Oil & Gas (Nuovo Pignone)

Khobar, Saudi Arabia

February 2006 - July 2008

Managed inspection, certification, and release of materials and equipment for a major Saudi Aramco project.

Maintained close coordination with the client on delivery schedules, quality issues, and non-conformities.

Supported erection, installation, and pre-commissioning phases for critical gas compression systems.

Company industry:
Oil & Gas

Education

Mahatma Gandhi University (Kottayam)

April 1997

April 1997

Bachelor's degree, Mechanical Engineering

India