associate
EXL SERVICE
Total years of experience :2 years, 0 Months
Handling all the internal/external queries from the client
and their vendors.
Ensures that queries are dealt with promptly and
efficiently and that any unresolved issues are escalated.
Reconciling the vendor statements by verifying entries,
comparing system reports, and providing the status of
outstanding invoices.
Research and resolve invoice discrepancies and issues.
Providing end-to-end training to new joiners and guiding
them to improve on quality.
Attending weekly operational calls with clients.
Verify invoices against purchase orders and ensure goods
or services were received before releasing vendor
payments.
Monitor accounts to ensure payments are up to date.
Provide supporting documents for audits. Preparation of
daily, weekly, and monthly reports.
Active participation in learning and development
programs.