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Shireen Qatami, Executive Secretary for Chief Executive Officer

Shireen Qatami

Executive Secretary for Chief Executive Officer ·Jordan Water Company - Miyahuna

Jordan

Diploma, Executive Secretary

Work experience

Total years of experience: 29 years, 11 months

Executive Secretary for Chief Executive Officer

March 2007 - Present

Jordan Water Company - Miyahuna

Amman, Jordan

March 2007 - Present

 Maintains records of the board and ensures effective management of organization's records
 Manages minutes of board meetings
 Ensures minutes are distributed to members shortly after each meeting
 Arranging senior management conferences and team building events.
 Handling full spectrum of secretarial duties and business support to Chief Executive Officer
 Management CEO appointments with appropriate reminders in order to ensure all meetings are scheduled in an orderly manner allowing the CEO to function effectively.
 Compile and prepare Monthly Management Executive summary, Business Plans and other presentations as required by CEO for Executive Management reporting and for business evaluation.
 Assist in general office administration which includes travel & hotel arrangement.
 Ensure all enquiries / complaints / feedback are attended to promptly, professionally, follow up till eventual closure of case
 Secretariat for management meeting, preparing reports and presentation materials as well as performs end-to-end event management activities
 Working closely with the senior management team, the incumbent must portray a high level of professionalism
 Dealing with customers, clients and representatives of various organizations
 Petty cash handling.

Company industry:
Utilities
Job role:
Administration

Executive Secretary to the General Manager

August 2002 - March 2007

Perfect Printing Press Co. Ltd. – Nuqul Group

Amman, Jordan

August 2002 - March 2007

 Handling the administrative activities at the office.
 Maintains a monthly, weekly and daily log of appointments, meetings, travel plans and events calendar on a timely manner advising the manager of any possible conflicts in scheduling.
 Maintains all required registries log for incoming and outgoing mail, faxes, e-mails and other types of correspondence.
 Maintains an organized filing and follow-up systems for all correspondence ensuring that relevant files are kept in order and up to date.
 Arranges appointments and meetings; and maintains agenda.
 Doing well for all Secretarial Duties (Typing, Filing, Sending and receiving faxes and registering the mail, etc...).
 Preparing the correspondences for the customers and clients both in Arabic & English Language.
 Follow up for the pending matters.
 Provide secretarial support to the General Manager and senior management team.

Company industry:
Graphic Design
Job role:
Design, Creative, and Arts

Executive Secretary to the General Manager

September 2000 - July 2002

ORALTRONICS Middle East; The sole representative and distributor of ORALTRONICS - Germany in the Mid

Amman, Jordan

September 2000 - July 2002

 Ability to work all administrative functions including filing, generating reports and executing correspondence in Arabic & English Language.
 Responsible of Personnel Dept. and all matters of that.
 Organize and coordinate activities such as Conferences, Exhibitions, Training Courses, Lectures and Seminars, … etc.
 Makes travel arrangements (flight and hotel reservation, visa requirements, car rentals etc.) for the manager as required.
 Performs standard office procedures including scheduling appointments, processing mails, answering phones and ordering supplies.
 Arranges appointments and meetings; takes minutes; and maintains agenda.
 Following the orders with the Client.
 Management of Reception and Branch Payroll Administrator
 Prepare agendas for meetings, take and distribute minutes
 Collate and prepare reports
 Maintain organizational charts
 Handling the official travel and accommodations for executive staff and the guests
 Travel arrangements, both domestic & international, accommodation, hire cars, visa applications
 PowerPoint presentations

Company industry:
Medical Hospital
Job role:
Administration

Executive Secretary to the General Manager

July 1996 - August 2000

Households & Toiletries Mfg. Co. (HTM), A member of Munir Sukhtian Group of companies

Amman, Jordan

July 1996 - August 2000

 Handling the administrative activities at the office
 Initiates follow up actions on pending subjects
 Preparing quotations, faxes, letters, sales reports…etc. for Export Dept. and issuing the invoices.
 Following the orders with the agents and clients.
 Making statistics and diagrams for the Export of Monthly and Yearly Sales as well as clients and countries that dealing with during Jan., 1996 - Aug., 2000.
 Monthly Profit & Loss reports - print, collate and file
 Manage stationery supplies

Company industry:
Manufacturing
Job role:
Administration

Education

Amman business Institute

June 1996

June 1996

Diploma, Executive Secretary

Jordan

Executive Secretary Certificate was in correspondance with England. I got London Chamber of Commerce and Industry Certificate (LCCI) / Secretarial Studies Certificate. Included: - Business Communication. - Information Technology (Theory & Protection). - Computer Literacy & Information Technology Stage 1. - Royal Society of Arts (RSA) UK.

Amman Business Institute - LCCI Certificate

June 1995

June 1995

Diploma, Secretarial Studies

Jordan

• London Chamber of Commerce and Industry (LCCI) Secretarial Studies Certificate. Included: - Business Communication. - Information Technology (Theory & Protection). - Computer Literacy & Information Technology Stage 1. - Royal Society of Arts (RSA) UK.

Skills

Microsoft Word
Expert
Microsoft Word
Expert
Software Packages
Expert
Software Packages
Expert
Answering Phones
Expert
Answering Phones
Expert
Export
Expert
Export
Expert
Sales
Expert
Sales
Expert
Assist with the flow of confidential information
Expert
Assist with the flow of confidential information
Expert
Have the ability to multi-taskand be well organized
Expert
Have the ability to multi-taskand be well organized
Expert
Continue to learn new things and maintains a positive attitude
Expert
Continue to learn new things and maintains a positive attitude
Expert
Excellent communication and organizational skills
Expert
Excellent communication and organizational skills
Expert
Microsoft Word
Expert
Microsoft Word
Expert
Software Packages
Expert
Software Packages
Expert
Answering Phones
Expert
Answering Phones
Expert
Export
Expert
Export
Expert
Sales
Expert
Sales
Expert

Languages

English
Expert
Dutch
Beginner
Arabic
Native Speaker

Training and Certifications

Training
Internet Course
ABI (Amman Business Institute)
Jan 1999
Organization & Administration Offices Course
Arab Consultants
May 2003
Behavioral & Administrative Skills for Secretarial Works & Office Management
The University of Jordan / Center for Consultation, Technical Services & Studies - Amman
May 2004
Electronic Archiving & Secretarial
Global Center for Studies and Consultations
Sep 2005
Time Management Workshop
ExecuTrain of Jordan
Apr 2006
Science of Executive Secretary and Modern of Office Management referring to the top management and E
International Dialog for human resources development
Nov 2006
Executive Secretary & Office Manager Skills - Advanced
Joint Efforts Group
Nov 2007
The Management of Job (task) Stress
Global Center for Training & Consultation
Nov 2008
Effective Business Writing
ARABISC for Consultation & Training
Feb 2010
Managing Executive Offices Secretariat and Committees Affairs
Joint Efforts Group
Mar 2010
King Abdullah II Award for Excellence – Private Sector
King Abdullah II Center for Excellence
Oct 2010
Professionalism in Top Offices Management
Global Center for Training & Consultation
Apr 2012

Hobbies

  • Reading
  • Listening to music