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Shivam Singh, Strategy & Operations Analyst

Shivam Singh

Strategy & Operations Analyst·WidBazaar.com

India

Master's degree, Human Resource Management

Work experience

Total years of experience: 2 years, 1 months

Strategy & Operations Analyst

January 2023 - January 2025

WidBazaar.com

Dehra Dun, India

January 2023 - January 2025

- Conceived and built a B2B digital visibility platform for Indian SMEs from the ground up —
managing product design, go-to-market strategy, and client operations independently, with
no external funding or fixed-cost hiring.
- Institutional partnerships: Secured distribution agreements with HDFC Bank Parivartan
and Magic Bus India Foundation, deploying trained field teams on a 100% performance
commission model to drive platform registrations and client introductions at scale.
- Independent client engagements: Used the platform as a credibility foundation to win
and deliver standalone projects for SME clients — Google Ads and Meta Ads campaign
management, AI-assisted website builds, and digital growth consulting.
- Physical-to-digital product innovation: Designed and deployed NFC/QR scan boxes for
retail storefronts, enabling passive customer engagement — shoppers in a hurry could scan
to view the full product catalogue, while owners received real-time visit notifications. Solved
a footfall-to-conversion problem with a one-time physical asset.
- Zero-cost growth interventions: Identified and fixed ignored operational gaps for SME
clients — one example: restructured a pet accessories shops entire operating model
(WhatsApp ordering, delivery redeployment, storefront signage) for under ₹500 in spend,
resulting in daily orders roughly doubling from ~12 to ~28.
- Automated client onboarding workflows — replacing manual setup with subdomain
generation, QR-enabled profiles, and CRM-driven follow-up sequences via Zoho CRM.

Company industry:
Business Consultancy Services

Education

Chandigarh University

January 2024

January 2024

Master's degree, Human Resource Management

India

IMS Unison University

July 2021

July 2021

Bachelor's degree, Business Administration

India

Skills

BUSINESS OPERATIONS
Intermediate
BUSINESS OPERATIONS
Intermediate
ADVERTISEMENT
Intermediate
ADVERTISEMENT
Intermediate
BUSINESS TO BUSINESS
Intermediate
BUSINESS TO BUSINESS
Intermediate
CORPORATE STRATEGY
Intermediate
CORPORATE STRATEGY
Intermediate
DIGITAL MARKETING
Intermediate
DIGITAL MARKETING
Intermediate
GOOGLE ADS
Intermediate
GOOGLE ADS
Intermediate
GROWTH HACKING
Intermediate
GROWTH HACKING
Intermediate
GROWTH STRATEGIES
Intermediate
GROWTH STRATEGIES
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
WEB DEVELOPMENT
Intermediate
WEB DEVELOPMENT
Intermediate