Sr. Sales Executive
Hajjan Trading And Industrial Services Co. LTD
Total years of experience :14 years, 3 Months
• Devising a business plan, sales strategy and processes for the market that ensures attainment of company sales in the central region for Road Sweeper, Scrubbing machines, Heavy duty vacuums & Pressure washer (Powerboss USA / Nilfisk Alto Europe).
• Maintaining strong business relationships with new and existing customers.
• Working in the different segments: Industry, Contracting, Operation & Maintenance, Logistics, Warehouses and Hospitality.
• Chalking out action plans by individuals as well as by service team for the effective search of sales leads, prospects and existing clients.
• Visiting project sites and arranging demos.
• Handled customer-related issues.
• Initiating the development of action plans, coordinating with the sales team to penetrate new markets.
• Working on market awareness reports and competitors information’s and submitting to the senior management.
• Generating weekly and monthly sales & collection reports for the management.
• Ensuring adherence to all company policies, procedures and business ethics codes; ensuring that communication and implementation are done within the team.
• Ensuring customer fulfillment and satisfaction by maintaining contact with the client.
• Supervising and monitoring service team to close the machine issues.
• Providing timely feedback to senior management regarding the performance of the service team.
• Created reports for tracking lead conversion at every step of the sales funnel and worked with the sales team for plugging leaky funnels.
• Gathering market and customer information, Monitor market conditions, Product innovations, Competitors products, prices and sales.
• Conducted extensive negotiations with customers and established synergistic, highly profitable relationships.
• Ability to gather, collate and use data effectively.
• Strong planning, problem solving, organizational and team leadership.
Arabian Auto Agency, Riyadh (Apr’12 - Sep’13)
Sales Engineer
Highlights:
• Engaged in Marketing & sales of International Trucks, Elgin, Johnston & Broadway road sweepers.
• Fleet sales with city cleaning projects.
• Maintained and updated the market search and sales reports.
• Coordinated with parts & service for solutions to any customer concerns.
• Compiled, edited and recorded customer profiles.
• Built and maintained the relationships with the customers.
• Prepare market survey reports on competitor’s strategies etc.
• Responsible for providing quotes, generate sales and marketing.
• Dealing with L.C or financial bank like Saudi Orix.
• Helping in financial advices to close the deals.
• Effectively coordinated with various departments within the organization.
• Prepared monthly sales reports for the manager; collected payments from the customers and maintained their credit terms and conditions accordingly.
Industrial Supply Development (Abahsian Group), Dammam (Apr’11 - Apr’12)
Sales Engineer
Highlights:
• Engaged in Marketing & sales of Hyundai heavy equipment’s like Excavator, Wheel loader, Forklifts and etc.
• Convert prospects to closed sales.
• Generating leads from various sources.
• Market awareness of competitors and their sales.
• Updating & maintaining customer profile on weekly basis.
Group, Hyderabad (Jan’10 - Feb’11)
Sales Consultant
Highlights:
• Identified potential prospects, product demonstration and attended technical/commercial negotiation meetings with clients, consultants and contractors for proposal & engineering.
Masters in Business Administration (MBA) majoring in Marketing and minor in HR. 2008 – 2010, Osmania University (Hyderabad) PROJECT: A study on “Customer Satisfaction” at Hyundai motors ABSTRACT: The study that has been carried out is conclusive in nature. It describes the expectations, attitudes, opinion, views and level of satisfaction among the customers with reference to Hyundai motors ltd. Data collection is most essential aspect of any research because the whole result of research depends on data and information hence the methodology adopted by me to collected data and final interpretation were through: • SURVEY RESEARCH • DATA COLLECTION TECHNIQUE • SAMPLING PLAN