shreyannsh Gupta

• Led comprehensive billing cycles utilizing the Ensemble Billing System, ensuring accurate and timely invoicing for enhanced customer satisfaction.
• Managed and coordinated billing processes through Control-M, identifying and resolving cycle failures to improve operational performance.
• Utilized UNIX for scripting and automation, and SQL for effective data validation, query execution, and resolving billing issues.
• Performed in-depth root cause analysis on billing discrepancies, implementing solutions to minimize future rejects and streamline operations.
• Transitioning into Software Engineering and Real Estate roles, leveraging analytical skills and operational management experience to drive business success.
• Committed to continuous learning and adaptation in technology and real estate markets to deliver innovative solutions and exceptional client service.

• Led the development and implementation of innovative software solutions, improving operational efficiency and user satisfaction in real estate applications.
• Created detailed design and requirement specifications to ensure clarity and alignment among cross-functional teams, enhancing project outcomes.
• Oversaw daily operational processes, utilizing EPC, CRM, and CSM testing to streamline workflows and reduce system downtime.
• Provided exceptional production and application support, maintaining high availability and reliability of software systems in a fast-paced environment.
• Leveraged analytical skills to assess market trends and client needs, driving strategic decisions in real estate operations and software development.

• Transitioned from System Analyst to Software Engineer, leveraging strong analytical skills to design and implement software solutions in real estate.
• Developed and maintained comprehensive documentation, enhancing clarity and efficiency for development teams and stakeholders.
• Collaborated with cross-functional teams to gather and analyze requirements, ensuring alignment with strategic business objectives in real estate operations.
• Streamlined operational processes by implementing best practices, resulting in improved project timelines and increased team productivity.
• Employed agile methodologies to drive iterative development, fostering a culture of continuous improvement and adaptability in software projects.