Bayt.com
Shroq Aqeel, customer service Advisor

Shroq Aqeel

customer service Advisor

Tamara

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, Translation
Experience
2 years, 10 Months

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Work Experience

Total years of experience :2 years, 10 Months

customer service Advisor at Tamara
  • Saudi Arabia - Riyadh
  • My current job since November 2023
customer service representative at limra al arab markets
  • Saudi Arabia - Alqasim
  • November 2022 to May 2023

• Acting as the first point of contact for many customers
• Keeping records of customer interactions, transactions, comments, and complaints.
• participate and contribute to relevant management meetings

Executive Assistant at Gulf office
  • Saudi Arabia - Riyadh
  • September 2019 to May 2021

• Maintaining the filing and database system
• Tasked file processing and analysis tool through Excel
• Trained new employees on the work system within in the office.

Education

Bachelor's degree, Translation
  • at Qassim University
  • May 2019

Specialties & Skills

Data Analysis
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Innovative Problem Solver
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Microsoft Excel
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Communication Tools
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Customer Service
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CREDIT
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FILE MANAGEMENT
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FINANCIAL REPORTING
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MICROSOFT OFFICE
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MICROSOFT WORKS
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PROBLEM SOLVING
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TEAMWORK
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DATA ANALYSIS
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MICROSOFT EXCEL
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Payroll
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Administration
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Training
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Customer Service
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Administrative
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Data Entry
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Human Resources
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Languages

English
Expert

Training and Certifications

Project Management Professional (Training)
Training Institute:
Technical and Vocational Training Corporation
Date Attended:
September 2023
Duration:
36 hours
Human Resource Management (Training)
Training Institute:
Technical and Vocational Training Corporation
Date Attended:
September 2023
Duration:
15 hours
Quality Management (Certificate)
Date Attended:
September 2023
Conflict management (Certificate)
Date Attended:
February 2022
Business analysis fundamentals (Certificate)
Date Attended:
January 2022
The Foundations of Human Resources Management (Certificate)
Date Attended:
January 2022
Administrative Professional Tips (Certificate)
Date Attended:
March 2021
Time Management Fundamentals (Certificate)
Date Attended:
February 2021

Hobbies

  • cooking
  • drawing