Business Analyst
Damac Properties
Total years of experience :14 years, 4 Months
Dates Employed - Jan 2020 - Present
Reporting to Managing Director
- Managing inventory, Price approvals, process standardization, Involved in day to day operations of sales
- Roadshow planning, Loyalty program set up
- Lead and Sales analysis on geography, customer type, source of lead
- Stands performance Analysis
- Mid- Office set up for post sales process (responsible till the DP collected and SPA signed)
- London exchange followup
Head of Business Strategy
Dates Employed - Sep 2018 - Jan 2020
Reporting to Chief Operating Officer
- Managing new launches- Inventory, specifications finalisation, RERA compliance, Process standardization
- Cashflow monitoring and control of critical health parameters
- Driving new initiatives, operational efficiency through partnerships
Head Pre-sales for Puravankara & Provident
Dates Employed May 2016 - August 2018
Heading PAN India Presales/ EMM (Enquiry Management Module) for Puravankara and Provident housing ltd.
- Responsible to Develop an organized teams, implementing standardized procedures that supports and contributes to increase in the number of "Site visits" across projects which in turn helps our sales team to do more closure.
- Reach out to all the voice and Non-voice enquiries within the defined TAT
- Periodical review of process, Target v/s Achievement, individual / team performance and give feedbacks Or take necessary action to improve our performance.
- Implementing a reward & recognition program (Other than incentives), Team building activities, Product refresher training
- Implementation of Repeat Marketing to the existing enquiries and generate fresh leads
- Enquiry generation support to Channel and International teams
- Lead followup support to the entire Direct / Channel / GCC & International teams
Also, responsible for the smooth flow of new launch process, EOI and Inventory development.
Manager - Business intelligence and Strategy
Dates Employed Feb 2012 - May 2016
I joined Puravankara as a MIS for presales. Worked for a year as MIS then moved to marketing. I was responsible for Budget & Control. I was also a part of President's office handling business intelligence and strategy. Core responsibilities was to handle
- Prelaunch process starting from EOI collection till Allocation
- Processing incentive for entire sales Marketing and CRM teams
- Inventory management
- Various analysis reports & Presentations
- Review business process documents of sales Marketing & CRM and update it regularly
- Error less payout process
- Part of all strategical initiatives
- Escalations @ president's desk
- Operational support for entire sale Marketing CRM teams to ensure the smooth functioning of business process.
I have been rewarded with back to back promotions every year for my work and started Heading Presales department for both Puravankara and Provident brand from May 2016
- Responsible for Inventory, application, infrastructure & LPMS support to 71 stores across Karnataka
- All India topper in LPMS (Lead prospect management system)
- CSAT score increased drastically as the TAT was met for all tickets raised under prepaid.
- Recognised as a Star performer
Strategy Role