HR Manager
OMA Emirates
Total years of experience :14 years, 7 Months
Key Purpose- The role focuses on making the business operations profitable by eliminating non-performing resources, process inefficiencies & enhancing overall team happiness & engagement. It involves having direct P&L access with continuous engagement with business commercials.
• Talent Acquisition- Designing and implementing the “head hunting” strategy for onboarding sales/business development/ resources with strong market knowledge & sales acumen. Also, hiring for other functional roles.
• Manpower Review & Team Transformation- Successfully implemented the project on headcount rationalization by recommending required disassociations based upon objective parameters (sales performance, Gross margin contribution, new account development, lead conversion rate etc)
• Role Rationalization & Organisation Structure- Reviewing each role in the organization in detail and implementing dissolution, enhancement or merger of roles for a better organization structure.
• Employee Happiness & Engagement- Designing & implementing creative Employee Engagement initiatives for better employee empowerment & engagement.
• Rewards & Recognition- Designing & implementing creative R&R initiatives directly contributing to enhanced team performance on various KPIs.
• Employee Benefits & Variable Pay Plans - Designing & implementing better employee benefit plans, incentive & bonus plans.
• Training- Conducting relevant trainings for sales staff (sales pitch, negotiation skills, customer engagement etc), organizing outsourced trainings for field staff (HSE, Scaffolding) and coordinating for product trainings, technical certifications for staff.
• Performance Management- Designing details JDs & KPIs for current/potential roles in the co., implementing competency mapping process &succession planning initiative.
• Policy/Process Review & Implementation- Reviewing all the existing policies/process & implementing changes for better management, designing & implementing new policies//HR formats /business agreements to safeguard company’s interest.
• HR & Admin Operations- Managing day-to day HR operations (visas, insurance, travel, HR letters, procurement of office supplies, payroll etc)
• MIS reports & ERP Utilization- Implementing standardized MIS reports & reporting schedule for each role, encouraging & facilitating the use of ERP reports & analytics.
Role & Key Achievements
• Lead the team responsible for Talent Acquisition & Management for all business verticals (specialize in head hunting for business-critical roles) to ensure timely sourcing of qualified and trained workforce for all businesses, build pipeline of talented candidates through internal & external search. (Recorded savings of AED 1 million+ through in-house sourcing)
• Lead the pre-opening HR operations (Manpower Budgets, Sourcing, Joinings, Induction) for chain of supermarkets Grandiose Retail (3 in Abu Dhabi & 7 in other parts of UAE), Grandiose Catering and Elements Properties.
• Preparing & implementing Re-organization plan for to create a leaner & flexible organization structure.
• Capability Building- Planning & implementing the “Skill Gap Assessment exercise”. Identification of critical & potential roles & resources & planning employee management strategy accordingly.
• Policy Development- Preparing & presenting the policy benchmarks by collecting inputs on policies & practices of industry leaders and recommending necessary revisions to policies/proposing new policies & procedures.
• Performance Management- Identification & communication of KPIs (linked to overall business & division operations) for FY 2018-19, coordinating monthly KPI tracking through BI reports.
• Employee Engagement- Developing & implementing the engagement plan for FY 18-19 depending upon the divisional requirements.
• Preparing & submitting the Monthly payroll inputs to corporate operations team.
• Contributed extensively to the recruitment process improvement by introducing the concept of structured interviews & psychometric assessment.
• Prepared Group HR budget inputs, Group Manpower Plan in line with overall group budget and business targets.
• T&D budget preparation, Training Need Identification process for group employees. Actively involved in designing & delivering training sessions (Last training delivered- Training GM & Level above on “Competency based Interviewing Skills).
• Established highly comprehensive management reporting formats for various HR verticals (detailed focus on numbers, facts, SMART KPIs, analysis)
Job Responsibility
• Served as Business Partner, consulting on all matters affecting human capital and proffered high-level strategic and operational HR/business consultation to GM-HR.
• Developed the comprehensive HR budget inputs in line with the overall vision & mission of the group.
• Created & implemented highly efficient Talent Management strategies which includes- sourcing strategies, employee training & development, Succession planning, competency mapping, retention strategies.
• Drove Companywide core programs and initiatives including pay planning, rewards-based performance management process, establishing key result areas, objectives & standards at department & individual level, ensuring effectiveness and timely compliance. Implemented performance management process till grass route level.
• Established and implemented directory of designations to align designations, positions within the respective grades and eliminating un-necessary designations/positions.
• Preparing the payroll inputs for assigned subsidiaries and ensuring compliance with local laws regarding salary payments to employees at different locations.
• Established group policies & manuals, created uniformity among different companies.
• Developed supervisors & managers to conduct effective interviews & performance appraisals
• Established robust system to process & monitor employee visas, passports, accommodations, terminations, payroll &
transportation etc.
• Created standardized MIS reporting system for assigned subsidiaries & implemented the same on monthly basis.
HR (Generalist):- Handling Recruitment, Package Negotiations, Induction, Training, Employee files & Database updation, Compensation & Benefits, Disciplinary issues & Grievance management, Visa Processing & Renewals, Managing Labour Card/ Work Permit processing, Facilitating Employee Transfers to different Branches (National/International), Performance Appraisals/Salary & Grade Reviews, Exit, Preparing other misc. documents like Salary Certificate, Bank Account Letters, Consulate Letters.
Sanrai Medical (December, 2011 - May, 2013)
Senior Executive HR
Job Responsibility
Setting up an HR Dept. for Sanrai Medical.
Sanrai Medical is a U.S based company, which made a foray into Indian Home Healthcare Industry in the year 2008.
Team Handling- Team of 18 HR Personnel (1 person from each branch office) were reporting to me for HR activities delegated at branch level.
Key Deliverables
Prime Responsibility was to start the HR functions of the company at the HQ and make the HR Deptt. completely functional by recruiting and training employees at various branches PAN India (15 New Branches initiated by Recruiting Sales Teams). The position involved direct reporting to MD being the only HR Position in the company.
• Formulating & Implementing HR Policies. (Designed Appraisal Policy, R&R Policy, Referral Policy, Leave & Holiday Policy, Discipline Policy)
• Selection & step-wise Implementation of HRIS Software (Adrenalin)
• Formulating the detailed Job Descriptions for various positions.
• Designing & implementing Hiring Plans.
• Formulating the detailed Job Descriptions for various positions.
• Identifying & utilizing various sources of recruitment.
• Hiring for the company PAN India (including all the metro cities) for managerial & junior level positions.
• Preparing the Compensation Structure to be offered to the shortlisted candidates. Salary Negotiations for all level of employee hirings.
• Attendance Management.
• Preparation of Monthly Salaries & facilitating disbursement of salaries by the Finance dept.
• Co-ordinating with P.F, E.S.I Consultant for legal compliances.
• Designing important formats required to start -up HR Deptt. like Offer Letter, Appointment Letter, MIS Format, Interview Feedback Form, Joining Forms, Exit Forms, Training Formats.
• Maintaining & ensuring Implementation of Annual Employee Engagement Calendar.
• Involved in soft skills training for the Sales Staff and ensuring desired number of training hours in a month.
• Handling MIS- Quality Indicator MIS, Manpower MIS, HRMIS.
• Co-ordinating the Training Sessions (Induction Training & Improvement Trainings.)
• Exit Formalities.
• Also Handling recruitment operations & joining formalities for new recruits, for an I.T Firm Ascentx (sister concern of U.S Firms-Stonewain & Tiagle)
Handling HR (Generalist) Role including all the major functions of HR Dept. i.e. entire HRM cycle from Recruitment to Exit
Also, working as a Visiting Faculty- General Management (Health Department) with Indian Clinical Research Institute, Delhi and Guest Lecturer at AHA (Academy of Hospital Administration), Noida for “Management Subjects”.
Apollo Hospitals, Ludhiana (April, 09 - January, 2010)
HR - Management Trainee
Key Deliverables
• Recruitments
• Documentation & Filing.
• Designing and Implementing the Induction programs, Training Schedules and Employee Engagement Activities
• Preparing the data for and Implementing Career Advancements, Performance Appraisals, Competencies and Lateral Movements.
• Preparing Management Information System regarding "Manpower Count" & HRMIS
Academic achievements • College topper in graduation (in university exams) • Secured 4th position at college level in M.B.A . Extracurricular achievements • Third prize in creative writing competition conducted by Sahitya Academy, Chandigarh. • First prize in dramatics in a function organized by Guru Gobind Singh College, Chandigarh. • Second prize in debate competition organized by Chandigarh Librarian Association. • Participation in debate conducted by D.A.V College , Chandigarh. • Participation in G.D. conducted by Gyan Jyoti Institute of management. • Yoga meditation and modeling for yogasanas and Ayurvedic massage for a social welfare organization called The Ayurveda Health Organisation. • Article published in the newly launched magazine “People and Management”.
• Bachelor of Business Administration from D.A.V, College Chandigarh with 74% aggregate (2007).
• XII, Commerce, Kundan Vidya Mandir School, Ludhiana (C.B.S.E) (2004) with 84.4% aggregate.
