شعيبا إسحاق

Maintain Confidential & personnel Information of Employees. • Processing, verifying & entering employee information into ERP. • Collect Data of employee for ERP.
• Scanning & Data entering of employee information for ERP.• Maintaining & updating CV’s in data base for future reference.• Maintaining Files of all correspondence documents according to company filing system.• Providing salary Certificates & NOC Letters to employees. • Responsible for screening and short listing candidates.• Setting up appointments & arranging meetings with candidates For Interviews.• Solving Salary Related & Other Issues of HR Department. • Dispatching Documents to relevant departments.• Assisting in preparing documentation for candidates such as job offers and contracts.• Assisting in on-boarding process of new employees internally.• Requesting Email ID, Telephone Line & Access card for new employee. • Other duties as per assigned

•prepare, compile and sort documents for data entry
•check source documents for accuracy
•verify data and correct data where necessary
•obtain further information for incomplete documents
•update data and delete unnecessary files
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combine and rearrange data from source documents where required
•Enter data from source documents into prescribed computer database, files and forms
•Transcribe information into required electronic format
•scan documents into document management systems or databases
•check completed work for accuracy
•comply with data integrity and security policies

•Handling customer queries, customer retention & acquisition.
•Customer care through follow-up on queries & guiding on the related procedures & documentation.
•Meeting and greeting clients.
•Arranging couriers, sorting and distributing post.
•Screening phone calls and switching to the concern persons.
•Keeping the reception area tidy.
•Prepare and manage correspondence, reports and documents.
•Maintaining of the daily activity reports.
•Maintain schedules and calendars.
•Organize and confirm appointments.
•Implement and maintain office systems.
•Take type and distribute minutes of meetings.
•Organize and coordinate meetings, conferences and travel arrangements.
•Preparing proposals and Quotations for customers.
•Writing and sending faxes and emails.
•Doing other administrative duties as per assigned.
•Maintain daily call records and activities of customer care, book keeping, preparing balance sheets, filing and reports.
•Register all the files up to date for easy reference.

•Attend the front desk customers and provide them information regarding their questions and inquiries.
•Attend phone calls and respond to customer requests.
•Provide customer with product information, services and resolving problems according to their issues.
•Follow-up on customer inquiries not immediately resolved.
•Complete daily call logs and reports.
•Maintain employee’s personal files and records, and Includes filing of documents. Coordinate with other Departments, and site.
•Maintain Files of all correspondence documents etc, according to company filing system.
• Register all the files up to date for easy reference.
•Handle all incoming enquiries from clients.
•Coordinating with the Sales Team and preparing reports of future product developments and special promotions.
•Maintaining accurate records of all pricing and activity reports.