shuaiba Ishaque, HR Admin Assistant

shuaiba Ishaque

HR Admin Assistant

Majid Al Futtaim Ventures LLC

Location
United Arab Emirates - Dubai
Education
High school or equivalent, Economics
Experience
8 years, 6 Months

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Work Experience

Total years of experience :8 years, 6 Months

HR Admin Assistant at Majid Al Futtaim Ventures LLC
  • United Arab Emirates - Dubai
  • February 2012 to July 2016

Maintain Confidential & personnel Information of Employees. • Processing, verifying & entering employee information into ERP. • Collect Data of employee for ERP.
• Scanning & Data entering of employee information for ERP.• Maintaining & updating CV’s in data base for future reference.• Maintaining Files of all correspondence documents according to company filing system.• Providing salary Certificates & NOC Letters to employees. • Responsible for screening and short listing candidates.• Setting up appointments & arranging meetings with candidates For Interviews.• Solving Salary Related & Other Issues of HR Department. • Dispatching Documents to relevant departments.• Assisting in preparing documentation for candidates such as job offers and contracts.• Assisting in on-boarding process of new employees internally.• Requesting Email ID, Telephone Line & Access card for new employee. • Other duties as per assigned

Data Entry Executive at GRMC (Dubai)
  • United Arab Emirates - Dubai
  • January 2011 to February 2012

•prepare, compile and sort documents for data entry
•check source documents for accuracy
•verify data and correct data where necessary
•obtain further information for incomplete documents
•update data and delete unnecessary files

combine and rearrange data from source documents where required
•Enter data from source documents into prescribed computer database, files and forms
•Transcribe information into required electronic format
•scan documents into document management systems or databases
•check completed work for accuracy
•comply with data integrity and security policies

Admin Assistant/Tele Sales at EMKE Group Abudhabi
  • United Arab Emirates - Abu Dhabi
  • November 2009 to October 2011

•Handling customer queries, customer retention & acquisition.
•Customer care through follow-up on queries & guiding on the related procedures & documentation.
•Meeting and greeting clients.
•Arranging couriers, sorting and distributing post.
•Screening phone calls and switching to the concern persons.
•Keeping the reception area tidy.
•Prepare and manage correspondence, reports and documents.
•Maintaining of the daily activity reports.
•Maintain schedules and calendars.
•Organize and confirm appointments.
•Implement and maintain office systems.
•Take type and distribute minutes of meetings.
•Organize and coordinate meetings, conferences and travel arrangements.
•Preparing proposals and Quotations for customers.
•Writing and sending faxes and emails.
•Doing other administrative duties as per assigned.
•Maintain daily call records and activities of customer care, book keeping, preparing balance sheets, filing and reports.
•Register all the files up to date for easy reference.

Customer Care Officer at Bank Alfalah Limited (PAK)
  • Pakistan
  • March 2008 to April 2010

•Attend the front desk customers and provide them information regarding their questions and inquiries.
•Attend phone calls and respond to customer requests.
•Provide customer with product information, services and resolving problems according to their issues.
•Follow-up on customer inquiries not immediately resolved.
•Complete daily call logs and reports.
•Maintain employee’s personal files and records, and Includes filing of documents. Coordinate with other Departments, and site.
•Maintain Files of all correspondence documents etc, according to company filing system.
• Register all the files up to date for easy reference.
•Handle all incoming enquiries from clients.
•Coordinating with the Sales Team and preparing reports of future product developments and special promotions.
•Maintaining accurate records of all pricing and activity reports.

Education

High school or equivalent, Economics
  • at punjab University
  • September 2005

A

Specialties & Skills

ERP CRM
Administration
HR Strategy
Customer Acquisition
Customer Service
Advance Excel2010
Microsoft

Languages

English
Expert
Urdu
Expert

Training and Certifications

Secretarial (Training)
Training Institute:
Nadia Training Institue AUH
Date Attended:
January 2011

Hobbies

  • Reading Books,Internet surfing