Sikander Mhate

The Oriental Insurance Company Limited, Kuwait as Operations Manager from May 2010 to till date.

Key Responsibilities:

- Work closely with underwriting team Marine and Non-Marine and organize the team to ensure proposals are handled efficiently.
- Ensure policies are issued in line with company policy, industry standards and regulatory guidelines.
- Overview issuance of policies on system according to the applied terms and conditions and within agreed turnaround time.
- Ensure submissions and renewals are handled in great detail and in a timely manner.
- Identify areas for process and quality improvement to develop the efficiency of underwriting department.
- Monitoring and making sure all queries and concerns are replied to and closed within agreed standards.
- Monitor all aspects of underwriting inventory (file) management.
- Ensure correct and timely (monthly, quarterly and yearly) reports are provided in the required format to Head Office. Prepare and present monthly business review presentation to senior management.
- Manage personnel related matters including hiring, training and discipline according to company policy and procedure.
- Work with other operating units and provide support and assistance as and when required by senior management.

ICICI Prudential Life Insurance Company Limited as Manager-Central Commercial Unit-Finance from July 2007 to June 2009.

Key Responsibilities:
➢ Analyze annual budgets and expenditure of the company from time to time.
➢ Continuously monitor high expense areas and find alternate solutions to achieve high savings and control cost.
➢ Determine areas that will quickly yield the highest benefits and capitalize on future growth opportunities.
➢ Optimize efficiency in systems and controls within finance, procurement, the Admin function, Operations and HR
➢ Reduce spending which results in cost avoidance and long-term reduction in companies baseline costs through improvement in processes, vendor management, cost management and benchmarking
➢ Evaluate the application portfolio and service levels across the enterprise with consultation and approval by the business stakeholders
➢ Achieve high quality products/services at competitive rates through negotiations and take benefit of economies of scale.
➢ Extend sourcing support to various departments for service contracts, CAPEX and customized products.
➢ Aim at driving cost optimization in the company by making strategic changes to the business models.

ICICI Lombard General Insurance Company Limited as an Operations Manager from December 2005 to November 2006.

Key Responsibilities:
➢ Reporting to the Regional Manager.
➢ Ensure processing of motor claim payments happen smoothly from the department's perspective within the stipulated turnaround time.
➢ Preparation of MIS reports to be reviewed by senior management across locations.
➢ Work closely with other departments to reduce errors and resolve outstanding discrepancies.
➢ Providing training and in depth understanding of the process to new recruits.
➢ Handling performance appraisal of reporting staff.
➢ Drive the end-to-end business analysis activities of back-office applications projects.
➢ Analyze and document detailed functional requirements. Assess impacts upon existing processes and systems.

Prudential Process Management Services India Private Limited as an Insurance Executive from August 2003 to October 2005.

Key Responsibilities:
➢ Generating estimated quotations of fund values for future selected retirement dates.
➢ Forecasting the performance of existing fund values as per the current interest rates.
➢ Processing transfer of pension plans to another pension provider.
➢ Interacting with the Independent Financial Advisors for policy related information and charges.
➢ Drafting Commission Statements for Financial Advisors.
➢ Issuing Premium Receipts for the previous tax year.
➢ Handling personal pension plan related queries from Ex Scottish Amicable and Ex Municipal & General customers
➢ Preparing Team Reports to be reviewed by the senior management.
➢ Updating the Business Process Manuals on a regular basis.

Motilal Oswal Securities Limited as an Executive-Customer Service from April 2000 to December 2001.

Key Responsibilities:
➢ Trading and Demat account opening, maintenance and closure.
➢ Generation and dispatch of Demat Holding and Transaction Statement for all the clients every fortnight.
➢ Punching of Delivery Instruction Forms on the NSDL system for timely pay-ins to the Stock Exchange.
➢ Preparation of Demat Request Forms to be sent to the Registrar of Companies for Dematerialisation of physical shares and timely follow-up.
➢ Preparation of MIS reports at the end of the trading day for the exposure of clients to the stock exchange.
➢ Follow-up with defaulting clients for cash or securities as per the exposure in the market.
➢ Monitor Online Risk through AWACS Broker system.
➢ Ensure timely pay-ins and pay-outs for the clients.
➢ Single point of contact for HNI clients of MOSL.